Usually all you need to do is delete ALL client definitions of your test server 
'abc' to delete all its indicies and remove it from the backup server so you 
can get good backups of your new production server (despite whatever attributes 
it has in common with the test server).  All you may need to do is refresh your 
nwadmin GUI to be sure you have deleted ALL client instances of 'abc' 

Regards

Jock Howie

-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]On
Behalf Of bangrn
Sent: Wednesday, 16 January 2008 4:34 p.m.
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] Client not being backedup


Hi Guys,

PLEASE HELP ME IN THIS PLEASE!

 
I am having a problem backing up a client to Networker. A client profile was 
created called abc with an IP address of 10.100.5.6 for testing purposes. 
Once testing was completed I removed the client profile and deleted the 
associated savesets but I didnt remove the client file indexes.

 
When I went to create the client profile for the live server abc (with same 
IP 10.100.5.6) a test backup of C:\temp succeeded however the normal nightly 
backup always failed with an error message of:

2 retries attempted

No full backups of this save set were found in the media database; performing a 
full backup

save: File index error: permission denied, `SYSTEM' on `abc' must have remote 
access privilege to client scorvmtestian.

save: Cannot open save session with networker server

 When a backup was run manually during the day of ASR or SYSTEM DB it would 
always fail.

 After this I removed all savesets of abc and scorvmtestian. Note a mminfo for 
scorvmtestian would bring up savesets for abc. Then I removed the client 
profile for abc and created a new client profile for scorvmtestian. I then 
removed the client file indexes for scorvmtestian. I then created a new client 
profile called abc and ran a full backup. For the first time I succeeded in 
getting a full backup of abc. I then removed the scorvmtestian alias from the 
abc client profile and removed scorvmtestian from DNS. I then ran another full 
backup which succeeded with no error messages.

Last nights backup of abc failed with this error message:

2 retries attempted

save: File index error: `scorvmtestian' is not a registered client

save: Cannot open save session with networker server

Aghhhhh! I thought I had got rid of all trace of scorvmtestian!!!!!

 
I have implemented this:


Here is my plan (assuming its OK with the client to blow away yesterdays full 
backups):

 

Delete all savesets for abc
Verify no savesets are left for abc
Remove the client file indexes for abc
Verify the abc directory has been removed under /nsr/index 
Delete the abc client profile 
 

Change hosts file to remove abc and add scorvmtestian 
Add a client profile for scorvmtestian 
Check no savesets exist for scorvmtestian (unlikely) 
Remove the client file indexes for scorvmtestian 
verify the scorvmtest directory has been removed under /nsr/index 
Delete the client profile for scorvmtestian 
 

Change the /etc/hosts to remove scorvmtestian and add abc 
create a new client profile for sqbhosms02 
Run a test backup 

NO CHANGE

01/16/08 12:11:00 savegrp: job (645308) host: abc
 savepoint: D:\ had ERROR indication(s) at completion.
* abc:D:\ 1 retry attempted
* abc:D:\ save: File index error: `scorvmtestian' is not a registered client
* abc:D:\ save: Cannot open save session with seinfeld
01/16/08 12:11:00 savegrp: abc:D:\ failed.

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