What version of the client is installed?
I believe 7.3 is needed for encryption.

On Wednesday 03 October 2007, Peter Grace wrote:
> Hello group,
>
> I'm setting up Legato NetWorker at our new site.  While attempting to
> restore an encrypted file, I received the following message in the
> windows networker user interface:
>
> Password for file D:\testrecov\VFXReports.bak: Skipping recover of
> password protected file D:\testrecov\VFXReports.bak
>
> Now, I setup the file to encrypt (with the puzzle piece toolbar item)
> and I'm assuming that's all I have to do to properly backup the file
> with encryption.
>
> On our other systems, when you try to restore an encrypted file, it
> prompts you for the password at the time of recovery..  I'm perplexed as
> to why this isn't working.
>
> Any suggestions would be much appreciated!
>
> Peter Grace
>
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