Networker

Re: [Networker] drive loaded and the drive status is `not occupied'

2007-10-01 13:59:05
Subject: Re: [Networker] drive loaded and the drive status is `not occupied'
From: "Faidherbe, Thierry" <Thierry.Faidherbe AT HP DOT COM>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Mon, 1 Oct 2007 17:51:37 -0000
why not just reset lib using nsrjb -HE then nsrjb -I 
after the tape to be ejected from the drive (even manually) ?


HTH

Th 


Kind regards - Bien cordialement - Vriendelijke groeten,

Thierry FAIDHERBE

HP Services - Storage Division
Tru64 Unix and Legato Enterprise Backup Solutions Consultant
                                  
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-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of Capi
Sent: lundi 1 octobre 2007 18:06
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] drive loaded and the drive status is `not occupied'

Hope someone can help me with this one,  here is my config first

Networker 7.32 on windows 
STK SL8500 library with 22 LTO drives
mounts and dismounts are controlled by the mainframe.
We connect via libattach to libstation ( this is ACSLS for mainframe)
 
here is the issue:
in legato we try to unmount a tape that is bad and is stuck in the
drive,  that process fails, on the mainframe side the operators run an
eject command to the drive and are able to remove the tape, at this
point legato belives that the tape is still in the drive.
In my case i need it to restart the legato services, as soon as i did
that here is the error 
Invalid update on jukebox - slot 59 is loaded in drive '0,2,1,3', drive
status is not occupied.the library on reboot disables itself

after many hours with legato tech the final solution was to run a
jbconfig, has anyone else had a similar issue? is there a way via
nsradmin to tell legato that the drive is empty and force an update of
it's database?

any help would be appriciated 
this is the second time in 2 months i had to do this

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