Networker

Re: [Networker] Help with an EMC support call on nsrmmgd in 7.3.x

2007-03-29 11:45:29
Subject: Re: [Networker] Help with an EMC support call on nsrmmgd in 7.3.x
From: "Kiely, Vincent" <vincent.kiely AT SABEO DOT COM>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Thu, 29 Mar 2007 16:35:36 +0100
Just to update the group on a nsrmmgd problem on a new install on Redhat 3 AS 
Update 8.

Networker version 7.3.2 Update 1 - Build 386

This is installed and connected to a Fibre attached HP ESL 322e Library with  5 
x LTO-3
Drives. All the drives are seen correctly as is the autochanger on the library.

Jbconfig adds the library successfully however when the services start we get 
the nsrmmgd restarting itself every 2 seconds. After 11 attempts it terminates, 
stops nsrd and logs the following.

nsrd: Program nsrmmgd terminated 11 times in 1320 seconds.
nsrd: nsrmmgd has exited on signal 11
nsrd: networker daemons critical: nsrmmgd has exited on signal 11
nsrd: shutting down
nsrmmdbd: media db is closed
nsrd: successful shutdown

Turns out all the above was caused by a typo in the /etc/hosts for the system 
name. Fixing the name resolves the nsrmmgd exiting problem. 

There was nothing whatsoever logged anywhere on the system to point to the 
/etc/hosts file.

Just passing the detail on as it may save some head scratching..

Thanks,

Vincent



-----Original Message-----
From: Siobhán Ellis [mailto:siobhanellis AT HOTMAIL DOT COM] 
Sent: 23 August 2006 05:38
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] Help with an EMC support call on nsrmmgd in 7.3.x

Hello everyone,

I¹m having a problem with nsrmmgd stating too quickly at a customer site, so no 
tapes can be loaded as it fails with an authentication problem (error 13 I 
think). If I kill it, it restarts automatically and everything is fine.

The call has been open for 2 months now, and EMC Australia are doing their 
normal superb job of support and not helping at all. I have been contacted by 
someone else, in here, who had a similar, but intermittent, problem.

So, has anyone else here seen the same problem on any platform? If so, did you 
log a call, and can you tell me the call log number at EMC. I need to prove to 
this person that we are not the only site with the issue.

Thanks in advance

Siobhán

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