That same issue can cause a Linux machine to not backup, and error with:
"file index error: permission denied, 'root' on (client name) must have
remote access privilege to (client name). 

This is documented in support note 69990 in the knowledge base. 

We had this exact error last week, and had us baffled for quite a while,
as we already had several Linux machines successfully backing up. 

David M. Browning Jr.
LSUHSC Enterprise Network Operations/Help Desk
(504) 568-4364 (Direct)
(504) 654-7520 (BlackBerry number)


-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]
On Behalf Of Brian O'Neill
Sent: Tuesday, July 25, 2006 8:39 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] Solved: [Networker] client is not getting index
entries written...

Looks like I have a solution. I had looked at the /etc/hosts file many 
times, but there was one of those "invisble" problems. It SHOULDN'T have

made a difference but it did.

The short name of the host had been added by someone to the localhost 
127.0.0.1 line, so my entries had no real effect.

Apparently, this confuses Networker to no end, and causes the server to 
use its on index for the store. Bizarre.

-Brian

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