Yes, we are using the IBM LTO drivers -- I will ask them to run the
install script.
Thanks,
Kathy
-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]
On Behalf Of Dag Nygren
Sent: Thursday, January 26, 2006 10:22 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] Tape Names
> We have an ADIC Scalar i2k with 10 LTO2 drives that are shared between
> 6 servers - 4 windows, 2 linux. We had the Scalar's firmware upgraded
> in December. After the upgrade, I had problems with the backup server
> hanging at the Windows splash screen if it was rebooted. The quick fix
> was to turn off the Scalar so that the server could continue to start.
> Three weeks ago, some updates were applied to two of the other windows
> servers that are attached to the Scalar. When the first server was
> restarted, it hung on the Splash screen. I was not involved with
> these issues and it was several hours before I associated the hang
> with the connection to the Scalar.
>
> While they were trouble shooting the problem, they upgraded the HBAs
> to a newer revision in both main file servers, so all zoning for my
> tape drives were lost. After the dust settled, I was reinstalling the
> tape drives on the servers using the tape drive driver that I had
> always used
> - I guess the new HBAs or the updates to the server didn't like the
> drivers, and blue screened the server. We ended up using a driver
> from May 2005. I "think" that when the first server blue screened, it
> corrupted the registry, because when I run and inquire -lc to get the
> tape drive order, I can see the references to the drives, but there
> are no tape names (see below). Does anyone know what would cause this
> and how to correct it? Legato, EMC and ADIC have been involved with
> senior engineers and they are saying it's a Microsoft issue.
> Microsoft hasn't been able to help us.
Are you by any chance using the IBM LTO drivers?
You HAVE to install them by running the install script, not through the
normal "Device Manager" other wise yo uwill see exactly that problem.
Dag
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