Networker

Re: [Networker] Lock/unlock mailbox

2005-10-18 09:38:48
Subject: Re: [Networker] Lock/unlock mailbox
From: "Goslin, Paul" <pgoslin AT CINCOM DOT COM>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Tue, 18 Oct 2005 09:36:39 -0400
I wasn't aware the 12 mailbox slots could be used as storage slots...
That must be how Hildegards library is set to cause the mailbox to
always be locked...
We only use ours to insert and withdraw tapes to and from the library.

 Our DellPV 136T has the following settings:
Backlit:   Yes
Audio On:  Yes
Scan on init: Yes
MailBox:   imprt/exprt

-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]
On Behalf Of Peter Viertel
Sent: Tuesday, October 18, 2005 8:07 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] Lock/unlock mailbox


OK, So I am a storagetek sort of person, but i did a bit of research for
you.... firstly from google i found that the Dell PV 136T is essentially
a rebranded version of ADIC scalar 100 tape library, so...

http://www.adic.com/us/collateral/omS100UsersGuide.pdf
 
So, if it works the same as the ADIC one does you have a choice of using
the door slots as mailbox or having the slots as storage. If you set
these slots as storage the mailbox door will always be locked... and you
will have 60 slots available, which is what you have told us is the
case.


from the user guide ....

Path: Main Menu > More > Setup > Utils > Config
1 From the main menu, select More. Select Setup and then select Utils.
Select Config. 2 Using Yes/No, Next, and Change, set the following
fields:

* Mailbox - Determines whether the mailbox will be used to import and
export tape cartridges or if the mailbox will be used as storage slots.
* Imprt/Exprt - Indicates the mailbox is for importing or exporting tape
cartridges.
* Storage - Indicates the mailbox is for storage.

3 Select OK.



so - if you find you need to change the mailbox settting then what you
will have is logically a very different jukebox and you will have to
reconfig in legato..

I would suggest firstly you configure the library's auto-clean function,
it makes more sense than having legato do it as it will only happen when
the drives need cleaning if the library manages it.

once all the library changes are done, the easiest way to reconfigure
legato is to completely remove the definition of the jukebox, and also
remove the tape device definitions, then use device autoconfiguration to
discover your library. if asked, say 'No' to cleaning.

After this your legato config should match the real state of the
library.


Let me know if this helps, it's 90% guesswork on my part, so sorry if it
is somethign you have already tried.

-----Original Message-----
From: Legato NetWorker discussion
[mailto:NETWORKER AT listserv.temple DOT edu]On Behalf Of Hildegard Gerlach
Sent: Tuesday, 18 October 2005 8:36 PM
To: NETWORKER AT listserv.temple DOT edu
Subject: Re: [Networker] Lock/unlock mailbox


Thanks for your answers. I am happy somebody else has this kind of tape 
library.  I couldn't resolve the problem yet.

If I do what you told me (I had tried that before but didn't look at the

value of the variables of the sensor information)

Main menu -> Service -> Library -> Diags -> Sensors 
 Lock/Unlock to lock and unlock the Mailbox
 Cancel


I get the following:
first the variables IE Lock and IE Closed are set to 1.
I do
Lock/Unlock and then Cancel
go back to the sensor information
for a second the two variables are set to 0 but then turn to 1
immediately.

This morning we thought about something else:
The tape library has 60 slots from which 12 belong to the mailbox. Is 
that right ? I don't know however which are the mailbox slots. What do I
have to write in the Available slots field in Networker ? At 
the moment we have in this field 1-59, and slot 60 is set as a cleaning 
slot. Could that be the problem ? Should I only have 48 slots as 
availabel slots (and which ones) ?

Thanks

Hilde

Goslin, Paul wrote:

>We also have a Dell PV136T and we have never had to unlock the mailbox 
>slots in order to insert or remove tapes, it's always unlocked except 
>when I place new tapes into them and close the mailbox slot door, then 
>it locks while it scans the slots... Here are the User-Guide 
>instructions for unlocking the slots:
>
>Locking/Unlocking the Mailbox
>Use Sensors to lock and unlock the Mailbox. This lock feature can be
>useful if you want to restrict access to the library. This command is
>often used with an Operator Panel password activated. 
>
>Path: Main menu -> Service -> Library -> Diags -> Sensors
>
>Use the following steps to lock/unlock the Mailbox.
>
>1. From the Main menu, select Service and then select Library. Select 
>Diags and then Sensors. The sensor information is displayed. For 
>information on this dialog, see Getting Sensor Information. 
>)(Mailbox-lock is named 'IE Lock' in reference, you want to set 'IE 
>Lock=0' )
>
>2. Select Lock/Unlock to lock and unlock the Mailbox. When you are 
>done, select Cancel.
>
>-----------------------------------------------------------------------
>-
>--------
>
>-----Original Message-----
>From: Legato NetWorker discussion 
>[mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]
>On Behalf Of Reed, Jason
>Sent: Monday, October 17, 2005 7:22 AM
>To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
>Subject: Re: [Networker] Lock/unlock mailbox
>
>
>I too have a Dell 136T and have the same problems.  I have contacted 
>Dell and legato both on the problem.  Both Dell and Legato keep 
>pointing fingers.  So I have come to the point to open the main door of

>the unit. Have you gotten a fix for this problem yet?
>
>-----Original Message-----
>From: Legato NetWorker discussion 
>[mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]
>On Behalf Of Hildegard Gerlach
>Sent: Thursday, October 06, 2005 10:58 AM
>To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
>Subject: [Networker] Lock/unlock mailbox
>
>Hi,
>
>we are running Legato 7.2 on a Windows 2003 Server with a Dell 
>PowerVault 136T tape library which has a mailbox with 12 slots. I have 
>the problem to unlock the mailbox:
>
>The mailbox ist always locked, only switching off and on the library 
>unlocks it. The description in the DELL Manual Locking/Unlocking the 
>mailbox (inMain menu -> Service -> Library -> Diags -> Sensors) had no 
>effect.
>
>I read something about a SCSI command Prevent/Allow Medium Removal 
>which should be issued from the host application software. I have no 
>idea where I should find this command. I don't know if my problem is in

>Legato or from DELL.
>
>Any help appreciated.
>
>Hilde
>
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