Networker

Re: [Networker] Lock/unlock mailbox

2005-10-17 07:39:28
Subject: Re: [Networker] Lock/unlock mailbox
From: "Reed, Jason" <Jason.Reed AT MIMA DOT COM>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Mon, 17 Oct 2005 07:22:28 -0400
I too have a Dell 136T and have the same problems.  I have contacted
Dell and legato both on the problem.  Both Dell and Legato keep pointing
fingers.  So I have come to the point to open the main door of the unit.
Have you gotten a fix for this problem yet? 

-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]
On Behalf Of Hildegard Gerlach
Sent: Thursday, October 06, 2005 10:58 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] Lock/unlock mailbox

Hi,

we are running Legato 7.2 on a Windows 2003 Server with a Dell
PowerVault 136T tape library which has a mailbox with 12 slots. I have
the problem to unlock the mailbox:

The mailbox ist always locked, only switching off and on the library
unlocks it.
The description in the DELL Manual Locking/Unlocking the mailbox (inMain
menu -> Service -> Library -> Diags -> Sensors) had no effect.

I read something about a SCSI command Prevent/Allow Medium Removal which
should be issued from the host application software. I have no idea
where I should find this command. I don't know if my problem is in
Legato or from DELL.

Any help appreciated.

Hilde

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