Hello Marco,

This message:

[4976]  mb_item.cpp(261): Error getting Exchange System Attendant
legacyExchangeDN: 0x00005012 

indicates that we were trying to look up your Exchange Server's entry in the
Active Directory (in the Global Catalog) and were not able to find it.  (We
were trying to find the legacyExchangeDN of the server, which we will need
for MAPI.  The status 0x00005012 corresponds to S_ADS_NOMORE_ROWS.)

This means that there is some unhealthiness in Active Directory and/or DNS
in this environment.  You might be able to find other messages in the Event
Viewer to help you find the problem.

Thanks,
_Scott

-----Original Message-----
From: Marco.Bezuidenhout AT T-SYSTEMS.CO DOT ZA
[mailto:Marco.Bezuidenhout AT T-SYSTEMS.CO DOT ZA] 
Sent: Friday, September 02, 2005 3:21 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] Exchange 2003 Individual mailbox backups

Hi Guys

I'm having problems backing up Exchange 2003 individual mailboxes. 
According to the Exchange guy all the permissions have been set for this 
userid as specified in the exchange module manual. Below is the error 
message.

[4976]  Start time Fri Sep 02 12:01:29 2005
[4976]  Computer Name: S4ZAC1SYEX01     User Name: ZA01\svcExBackupOpsZAC1 
(svcExBackupOpsZAC1)
[4976]  nsrxchsv_ese.exe Version: 4.0.2.372 Supporting Exchange 2000 and 
Exchange 2003
[4976]  System Version: 5.2 Build 3790 Service Pack 1
[4976]  ESEBCLI2.DLL Version: 6.5.7226.0 Service Pack 1
[4976]  Command line:
[4976]    "D:\Legato\nsr\bin\nsrxchsv.exe" -s tscptbr01 -g "Temp Incr" -LL 
-m s4zac1syex01 -l full -q -W 78 -N MSEXCH:MB MSEXCH:MB
[4976]  NetWorker Server Version: NetWorker 7.1.1_rtm.Build.277 Network 
Edition/30
[4976]  Console Code Page: 1252; Master Flag: 0
[4976]  Options:
[4976]    Server: tscptbr01
[4976]    Client: s4zac1syex01
[4976]    Save set name: MSEXCH:MB
[4976]    Pool: None
[4976]    Group: Temp Incr
[4976]    Level: full
[4976]    Compress: False
[4976]    Temporary directory: D:\Legato\nsr\tmp
[4976]    Operation type: Traditional
[4976]  Performing an Exchange save operation; save level is Full (Legato 
Backup Level: full).
[4976]  Parsing parameters from the command line
[4976]  Started PerfMon update thread (Id: 4212)
[4976]  Performance monitor update thread running
[4976]  mb_item.cpp(261): Error getting Exchange System Attendant 
legacyExchangeDN: 0x00005012
[4976]  svmain(930): begin_mb_item_backup() failed with status = 
0x00005012
[4976]  The XBSA transaction was not committed; the save operation did not 
complete.
[4976]  Internal system error, please see nsr\applogs\xbsa.messages on the 
client system for reason.
[4976]  svmain(958): end_mb_item_backup() failed with status = 0x00000003
[4976]  Stopping performance monitor update thread.
[4976]  Performance monitor update thread terminating
[4976]  Backup operation finished with errors.  No savetime was sent.
[4976]  Completion time Fri Sep 02 12:01:37 2005

Anyone have this problem before or does anyone know how to fix.

Thanks
Marco Bezuidenhout 

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