No, it's not Tony.   Contact me if you like and I'll tell you about the
difference we perceived, having been Premier customers for about five years
before dropping off to Basic.

-ty

Phillip T. ("Ty") Young, DMA
Manager, Data Center and Backup/Recovery Services
Information Services
i2 Technologies, Inc.


                                                                           
             "Barber, Tony"                                                
             <Tony.Barber@HDFS                                             
             I.COM>                                                     To 
             Sent by: Legato           NETWORKER AT LISTSERV.TEMPLE DOT EDU     
  
             NetWorker                                                  cc 
             discussion                                                    
             <NETWORKER@LISTSE                                     Subject 
             RV.TEMPLE.EDU>            [Networker] Networker Premier       
                                       support is it worth the added cost? 
                                                                           
             06/20/2005 03:40                                              
             PM                                                            
                                                                           
                                                                           
             Please respond to                                             
             Legato NetWorker                                              
                discussion                                                 
             <NETWORKER@LISTSE                                             
              RV.TEMPLE.EDU>;                                              
             Please respond to                                             
              "Barber, Tony"                                               
             <Tony.Barber@HDFS                                             
                  I.COM>                                                   
                                                                           
                                                                           




We now have 24X7X365 Basic Support.
Is it worth the added cost to upgrade to Premier support?
-----------------------
TONY BARBER
UNIX SYSTEMS ADMINISTRATOR
775-886-3989  (Direct)  775-720-9475  (Cell)
tony.barber AT hdfsi DOT com

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