Thanks for the advice Allan - I had already done a clean install, et al,
and it didn't fix the problem.

According to the documentation, the Netware clientpak v4.22 is for
Netware v5.1 and above only.  v4.21 is for Netware 4.x, 5.1, and 6.x
(conveniently missing v5.00).  So we use v4.15 for our Netware 5.00
servers.

It turns out that it was a rights issue.  After doing some exhaustive
searching, I found some posts on www.mail-archive.com where some sites
using another backup product had seen the same error, specifically the
"cannot create a directory handle" error.  It was suggested that the
problem was that the Netware user that the backup software was using to
backup the Netware volumes didn't have rights to the volume.

Sure enough, when I suggested our problem was with rights, a light went
on in our Netware admin's head, and it was indeed a rights problem.
Apparently, several months ago they had created a group and put the
individuals in the group who needed admin rights, and then assigned that
group admin rights to the volume (and removed the individual users from
each volume).  And, the .admin. Netware user was one they forgot to add
to the group.

Once they added .admin. to the Netware group that had admin rights to
the volumes, Networker started working great.


On Thu, 2004-10-28 at 16:01, Allan Nelson wrote:
> Hi Craig
> It sounds like you may have some incompatibility here with the TSA
> modules.
>
> I'll take your word for it that the 4.22 client is incompatible with
> Netware5.0, but I know we had some issues with the way they changed the
> install of the 4.22 client.
> Basically to get a clean install, we had to...
> Unload Networker
> Issue NWDOWN
> Manually unload RPCBSTUB
> We then deleted the SYS:\NSR directory (as the new RPCBSTUB is now
> loaded to SYS:\SYSTEM (not SYS:\NSR) and we found it was loading the old
> version from SYS:\NSR until we deleted it).
> Installed the 4.22 client.
>
> I'd try that first - and see if the 4.22 client will work if it's
> installed in this way.
>
> Failing that, get hold of the latest TSA update from support.novell.com
> for your version of the Netware OS.
> Other NLMs get updated, like SMDR for example.
> It's likely that in installing 4.22, you've also still got RPCBSTUB
> from 4.22 in SYS:\SYSTEM too.  Check the correct one is loading (ie 4.15
> in your case now).
>
> Hope this helps... Allan.
>
>
> >>> craig.ruefenacht AT US.USANA DOT COM 28/10/04 19:17:34 >>>
> Howdy,
>
> After mucking around with trying to fix some problems on a few of our
> old Novell servers, we have started seeing the following error.
>
> The Novell servers in question are running Novell v5.00, SP6.0A.
> Networker clientpak for Netware v4.15.  Our Networker server is v6.1.3
> Build 428 on a HPUX 11i machine.
>
> Initially, I had our Netware admins upgrade the clientpak to 4.22,
> only
> to find out that our Netware version, 5.00, was not supported, so we
> downgraded back to v4.15.  The TSA500.nlm is the same version now as
> it
> was before we did the clientpak upgrade/downgrade, and as far as I
> know,
> everything else is back the way it was before the upgrade/downgrade.
>
> Here's the error.  Can anyone point me in some direction as to how to
> fix it (without the "upgrade your netware to something other than
> 5.00"
> - we currently can't do that)?
>
> Oct 28 11:04:50 apollo syslog: * slc-it-s1:SYS: Cannot stat SYS::
> (TSA500.NLM 5.1 259) This program cannot allocate a directory handle.
>
>
> --
> Craig Ruefenacht
> UNIX Systems Administrator
> USANA Health Sciences
> http://www.usana.com
>
> --
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--
Note: To sign off this list, send a "signoff networker" command via email
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