Awesome, looks like everyone was.  :)

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Solution Information

Title:Error: failed unloading drive <drive id> to slot <slot #> error 69
ID:legato11235
Solution Statements


Here is the solution:
1.  Power Cycle the Jukebox
2.  Recycle NetWorker daemons
3.  Perform a NetWorker Hardware reset: # nsrjb -H
4.  Perform a NetWorker Inventory:  nsrjb -I

Here is the problem or goal:
Error: failed unloading drive <drive id> to slot <slot #> error 69

Here is the problem environment:
NetWorker for UNIX

Here is the cause:
The Jukebox has become confused as a tape was removed due to drive failure.

The error 69 is generated when NetWorker is looking to unload a tape that has 
already been unloaded from a particular slot.

Here are the changes that affect this problem:
Drive failure while performing a recovery.

-----

After power cycling the Jukebox (StorageTek L20), the menu/status screen on the 
front of the library was saying that there was no drive.  I ran an internal 
test (accessable via that menu) and that message went away.

Thanks to Legato for this one!

-Matt

On Fri, 21 Nov 2003 15:25:16 -0500
"Shive, Matt" <Matt.Shive AT bdk DOT com> wrote:

> I'm curious.
>
>
>
> -----Original Message-----
> From: Matt Hemingway [mailto:matt.hemingway AT PCNALERT DOT COM]
> Sent: Friday, November 21, 2003 3:09 PM
> To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> Subject: Re: [Networker] device automatically disabled
>
> I received an e-mail from Legato with a fix (and it worked).  Let me know if
> you'd like to know what the fix is.
>
> -Matt
>
> On Fri, 21 Nov 2003 08:55:46 -0800
> Matt Hemingway <matt.hemingway AT PCNALERT DOT COM> wrote:
>
> > A little update.
> >
> > I see this in the error logs.  I think it may be a bad tape.  I'll try
> putting in another tape and will let you know if that fixes the problem.
> >
> > 11/20/03 23:49:47 nsrd: media warning: /dev/rmt/0ubn opening: I/O error
> > 11/20/03 23:49:55 nsrd: media info: failed unloading drive `/dev/rmt/0ubn'
> to slot '1', error '69'
> >
> > -Matt
> >
> >
> > On Fri, 21 Nov 2003 08:50:14 -0800
> > Matt Hemingway <matt.hemingway AT PCNALERT DOT COM> wrote:
> >
> > > uuhh, I just got this message from Networker:
> > >
> > > NetWorker Device Disabled: (warning) Device /dev/rmt/0ubn is
> automatically disabled. consecutive errors (21) exceeded the maximum
> consecutive errors allowed. Please fix the device or set a higher value for
> the Max consecutive errors attribute in the device resource.
> > >
> > >
> > > Backups have been working fine for god-knows-how-long.  Any idea?  Our
> Linux and Solaris backups finished but this message came during our Windows
> backups (which are still waiting).
> > >
> > > --
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Note: To sign off this list, send a "signoff networker" command via email
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