Networker

Re: [Networker] LTO Tapes being marked full prematurely

2003-10-08 14:58:21
Subject: Re: [Networker] LTO Tapes being marked full prematurely
From: George Sinclair <George.Sinclair AT NOAA DOT GOV>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Wed, 8 Oct 2003 14:56:49 -0400
Since we're running Linux, we don't have the Windows driver option.

"Willeat, Todd" wrote:
>
> I've had pretty bad luck with the Adaptec drivers. I found that the original
> driver from Win2K works well. This was with my Exabyte M2 drives. My LTO-2
> drives are FC...
>
> -----Original Message-----
> From: McDougal, Philip H [mailto:PMcDougal AT JENNER DOT COM]
> Sent: Wednesday, October 08, 2003 12:20 PM
> To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> Subject: Re: [Networker] LTO Tapes being marked full prematurely
>
> George, what bios and driver version are you running for the 39160?
>
> One version, u160_xp_2000_sp4 (I think, it's been a while, could have been
> sp3a)  gave me a beautiful BSOD.  I finally got things moving with version
> u160fms40_sp5_s1  (driver version 6.1.6300 on 7/15/03) for the 39160 (for
> windows 2000).  The Bios I'm runnig is 3.10.0
>
> I've also seen the "\Device\scsi\adpu160m4,did not respond".  The m4 tells
> me what bus/drive is affected.  Unfortuntately, as George so eloquently put
> it, it's hard to tell what is causing the point of failure and it's quite
> frustrating to continously deal with an issue thats been around for a while.
>
> Regards,
> Phil.
>
> -----Original Message-----
> From: George Sinclair [mailto:George.Sinclair AT NOAA DOT GOV]
> Sent: Wed 10/8/2003 11:41 AM
> To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> Cc:
> Subject: Re: [Networker] LTO Tapes being marked full prematurely
>
>         We have Seagate, first generation LTO drives, and we occasionally
> see
>         this problem. When it occurs, there is typically always a SCSI
> error(s)
>         in the system log somewhere around the time the tape was prematurely
>         marked full. In other words, something happens on the SCSI bus,
>         NetWorker sees it, freaks out and marks the tape full because in its
>         little mind, it's doing you a favor by regarding the tape as
> suspect, as
>         in "I'm not gonna write to this tape any more because something
>         happened, and I'm not convinced that the tape was not the culprit".
> I
>         guess I can remotely understand the reasoning, but it is annoying
> when
>         the tape has plenty of space, and you know it was just a SCSI error.
> The
>         real question is, what causes these SCSI errors? They seem sporadic
> and
>         unpredictable at best.
>
>         For a while we were under the impression that it was a drive
> problem,
>         but then the attention turned to the Adaptec SCSI driver as has been
>         observed and commented on by several people in this forum. We
> checked
>         cables, replaced cables with the proper LVD ones, replaced the
>         terminators, and at least two drives. Same problems. We're running
> Linux
>         on the storagenode server, and the library is a StorageTek L80. We
>         finally replaced the kernel code with a new version of the Adaptec
>         driver code to see if that would fix the problem. The problem has
>         occurred once since the update which I think was maybe two weeks
> ago. I
>         should note that we're also running an ATL P1000 SDLT tape library
> on
>         this same storagenode server, but it runs on a separate Adaptec
> card.
>         Maybe having both libraries on there, even though they're running on
>         separate cards, is a possible problem? I should also note that in
> the
>         case of the StorageTek library, two LTO drives and the picker share
> one
>         channel, and the other two drives share the other channel, each
> channel
>         has one SCSI cable going to its respective port on the back of the
> dual
>         channel Adaptec 39160 card. The ATL has two drives and one picker
> which
>         share a single channel (one SCSI cable) to its dual Adaptec 39160
> card.
>         Two separate cards. We also have the latest BIOS on both cards. Who
>         knows?
>
>         George
>
>         "Willeat, Todd" wrote:
>         >
>         > Hi Phillip,
>         >
>         > I'm also having problems with the LTO-2 drives in my i2000. We
> keep getting
>         > and error 6 on the drive, which is supposed to be a media problem.
>         > Unfortunately, when that happens, the library takes that drive
> offline and
>         > NetWorker just sits for hours trying to access it and doesn't do
> anything
>         > with the other drives that still work.
>         >
>         > BTW, the drives are IBM, not HP...
>         >
>         > -----Original Message-----
>         > From: McDougal, Philip H [mailto:PMcDougal AT JENNER DOT COM]
>         > Sent: Wednesday, October 08, 2003 10:04 AM
>         > To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
>         > Subject: Re: [Networker] LTO Tapes being marked full prematurely
>         >
>         > Is it me or are there quite a few people who keep having LTO-2
> drive
>         > failures???  I have an ADIC Scalar i2000 with 6 LTO-2 drives and
> had 1 DOA,
>         > another failure about a week later.  Last night (almost 2 months
> later), I
>         > have 2 more dead drives.
>         >
>         > Do you think it's the ADIC library or the HP drives that are the
> problem (or
>         > both)?  I'd like to know who I should be venting to before I go
> off on both
>         > of them ;-)
>         >
>         > Phil.
>         >
>         > -----Original Message-----
>         > From: Rada Uspensky [mailto:ruspensky AT RA.ROCKWELL DOT COM]
>         > Sent: Monday, October 06, 2003 4:38 PM
>         > To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
>         > Subject: Re: [Networker] LTO Tapes being marked full prematurely
>         >
>         > We had similar situation due to the tape drives malfunction.
>         > It started slowly but in a couple weeks we had hundred tapes
> marked full
>         > prematurely.
>         > Check the event log for the drive related errors and contact the
> vendor to
>         > fix or replace drives.
>         >
>         > Davina Treiber <Treiber AT HOTPOP DOT COM>@LISTMAIL.TEMPLE.EDU> on
> 10/06/2003
>         > 04:22:39 PM
>         >
>         > Please respond to Legato NetWorker discussion
>         >        <NETWORKER AT LISTMAIL.TEMPLE DOT EDU>; Please respond to 
> Davina
> Treiber
>         >        <Treiber AT HOTPOP DOT COM>
>         >
>         > Sent by:    Legato NetWorker discussion
> <NETWORKER AT LISTMAIL.TEMPLE DOT EDU>
>         >
>         > To:    NETWORKER AT LISTMAIL.TEMPLE DOT EDU
>         > cc:
>         >
>         > Subject:    Re: [Networker] LTO Tapes being marked full
> prematurely
>         >
>         > Maine, Daniel wrote:
>         > > Hello!
>         > >
>         > > We are using Networker 7x on a Win2000 server.  It is attached
> to a
>         > STKL180
>         > > by SCSI.
>         > >
>         > > We are experiencing problems with the LTO tapes being marked
> "full"
>         > before
>         > > they have used it's allotted space.  Some are being marked
> "full' with
>         > only
>         > > 2g.
>         > >
>         >
>         > What brand of drives and what brand of tapes?
>         >
>         > If they are Seagate drives, they will only work well with certain
> tape
>         > brands. Maxell/Fuji/Seagate are the only ones certain to work,
> although
>         > some others are Maxell or Fuji rebadged.
>         >
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