Networker

Re: [Networker] Savepnpc is failing on a MacOS client

2003-09-26 10:49:43
Subject: Re: [Networker] Savepnpc is failing on a MacOS client
From: Charles Heynig <charles.heynig AT WMICH DOT EDU>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Fri, 26 Sep 2003 10:49:18 -0400
I am using the Mac client 6.1.3 savepnpc with a Solaris server NW7.0
upgraded from 6.1.3.  I haven't had any problems with it, with
either version of the server software.

Did you check the /nsr/tmp directory and make sure that the
group.tmp file is actually removed.  I have seen this where I had
started a client backup that had  a savepnpc, and I had manually
stopped the backup before it completed.  The software just left the
.tmp file, and would not clean it up by itself.

Charles Heynig
Data Storage Specialist
Western Michigan University
269-387-6200
>>> mhurst AT NOC.UTORONTO DOT CA 09/26/03 9:02 AM >>>
Thanks Davina,
The error is not just a warning, it actually does not produce the
file
required for a disaster recovery of a Mac client.

The main problem I have is that it is difficult to troubleshoot as I
do not
have direct access to the box and the user travels a lot.

Legato will not produce a fix unless I can prove it is truly a
problem
seen on the Mac clients.

I was hoping someone else on the list was using this savepnpc so I
would
know if this is a bug or just something I am not doing correctly.

Richard, the saveset for this client was already set to "all".

Thanks again,
Mike


----- Original Message -----
From: "Davina Treiber" <treiber AT HOTPOP DOT COM>
To: <NETWORKER AT LISTMAIL.TEMPLE DOT EDU>
Sent: Thursday, September 25, 2003 5:00 AM
Subject: Re: [Networker] Savepnpc is failing on a MacOS client


On Wed, 24 Sep 2003 08:34:46 -0400, Michael Hurst
<mhurst AT NOC.UTORONTO DOT CA>
wrote:

>We are backing up a Mac OS X client to a Solaris NetWorker server,
both
using NW6.1.3.  I created the savepnpc as outlined on pg 205
>(Appendix C) of the Release Supplement for UNIX 6.1.x.  In the
savepnpc.log on the client (the only place this error is reported)
>the savepnpc is failing with:
>preclntsave: The tmp file for the group exists. Another savepnpc
may be
running. Else, please remove the <group>.tmp file
>
>This error is reported in a Legato bug LGTpa43071 but not for Mac
OS X
clients.

I'm not familiar with the MAc client, but I believe the message you
are
seeing is just a warning.

I think they gave savepnpc to a junior programmer who hadn't a clue
how it
worked. They were trying to fix the long running problem with the
tmp file.
At 6.1.2 they introduced a pointless and confusing error message. At
6.1.3
they changed the text of the message, making it even more confusing.
It
didn't fix the problem they were trying to address. At 6.2 they
broke it
altogether.

The only version with a truly working savepnpc is 7.0.

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