Networker

Re: [Networker] SCSI errors

2003-06-09 14:54:18
Subject: Re: [Networker] SCSI errors
From: "Mark Bradshaw (BTOpenWorld)" <notthehoople AT BTOPENWORLD DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Mon, 9 Jun 2003 20:08:20 +0100
I think so - certainly for as long as I can remember. It's kinda buried in
the cards configuration but used to be (mildly) useful if you only had a
single device as it supposedly runs a bit faster if you set "Disconnection"
to No.

I've never set it myself, only come across it causing problems!

Mark

> Mark,
>
> Amazing.   I've never configure that ever.   Do all the Adaptec
> cards support these settings?
>
> mht
>
> On Sat, 7 Jun 2003, Mark Bradshaw (BTOpenWorld) wrote:
>
>> Hi Frank,
>>
>> I've seen a similar problem on a StorageTek L80 with LTO drives and a
>> Windows machine. In my case the problem was with the settings made in the
>> NVRAM of the SCSI cards themselves. For whatever reason the cards had been
>> configured for disk access not tape access and gave sporadic SCSI timeouts
>> because of this. Might be worth checking....
>>
>> To check you will need to reboot your system and go into the BIOS of *each*
>> SCSI card. Don't know anything about the cards you have, but on my Adaptec
>> cards here you would select:
>>
>> - Configure/View Host Adapter Settings
>> --- SCSI Device Configuration
>>
>> Then check the setting for "Enable Disconnection" for each SCSI ID the card
>> supports. A setting of "Yes" is a good thing for tapes, a setting of "No"
>> means that you'll get lots of nasty SCSI timeouts especially if you have
>> more than one device on each SCSI channel.
>>
>> Hope this helps....
>>
>> Mark
>>
>>> hi again,
>>>
>>> It seems that i don't have any time to celebrate any little success,
>>> since it doesn't take long time for the next problem to appear :-(
>>>
>>> Since some weeks i sometimes see SCSI errors in the system log file,
>>> like these:
>>>
>>> Jun  1 12:45:12 r2d2 kernel: scsi : aborting command due to timeout : pid
>>> 213591 32, scsi2, channel 0, id 0, lun 0 Inquiry 00 00 00 ff 00
>>>
>>> In the beginning, there was only scsidev 0,0,0 (the first of five
>>> LTO ultrium tape devices) that got the error.
>>> Because i assumed the error in the SCSI card, i disabled this drive
>>> until i can contact a StorageTek professional to check it.
>>>
>>> But now i see SCSI errors on all five tape devices. The tapes are
>>> distributed to three Tekram DC-390U3W cards.
>>> So i don't think that the cards are causing the errors, but i don't
>>> have any clue where to search now.
>>>
>>> Additionally to the above entry, i'm getting a lot of these now:
>>>
>>> Jun  4 08:40:30 r2d2 kernel: sym53c1010-33-0-<6,*>: target did not report
>>> SYNC.
>>> Jun  4 08:40:31 r2d2 kernel: scsi : aborting command due to timeout : pid
>>> 30973041, scsi5, channel 0, id 4, lun 0 Inquiry 00 00 00 f f 00
>>> Jun  4 08:40:31 r2d2 kernel: sym53c8xx_abort: pid=30973041
>>> serial_number=30972996 serial_number_at_timeout=30972996
>>>
>>>
>>> I know this is slightly off-topic, but it's a great problem for me,
>>> and btw. NetWorker of course refuses to work if a tape devices keeps
>>> hanging in the 'verifying label' state due to scsi timeouts...
>>>
>>> Well, to the hardware:
>>>
>>> 3 x Tekram DC-390 U3W Ultra 160 SCSI cards
>>> 5 x IBM LTO Ultrium drives, builtin to a StorageTek L700 tape library
>>> 1 x ASUS PR-DLSW Dual Intel Xeon-based motherboard
>>> 2 x Intel Xeon 2 GHz
>>> 1 x 1024 MB RAM
>>> 1 x Redhat Linux 7.3 (Valhalla)
>>>
>>> [root@r2d2 root]# cat /proc/scsi/scsi
>>> Attached devices:
>>> Host: scsi0 Channel: 00 Id: 05 Lun: 00
>>> Vendor: easyRAID Model:  F8              Rev: 0001
>>> Type:   Direct-Access                    ANSI SCSI revision: 03
>>> Host: scsi0 Channel: 00 Id: 06 Lun: 00
>>> Vendor: STK      Model: L700             Rev: 0301
>>> Type:   Medium Changer                   ANSI SCSI revision: 03
>>> Host: scsi2 Channel: 00 Id: 00 Lun: 00
>>> Vendor: IBM      Model: ULTRIUM-TD1      Rev: 27Q1
>>> Type:   Sequential-Access                ANSI SCSI revision: 03
>>> Host: scsi2 Channel: 00 Id: 01 Lun: 00
>>> Vendor: IBM      Model: ULTRIUM-TD1      Rev: 27Q1
>>> Type:   Sequential-Access                ANSI SCSI revision: 03
>>> Host: scsi2 Channel: 00 Id: 02 Lun: 00
>>> Vendor: IBM      Model: ULTRIUM-TD1      Rev: 27Q1
>>> Type:   Sequential-Access                ANSI SCSI revision: 03
>>> Host: scsi5 Channel: 00 Id: 03 Lun: 00
>>> Vendor: IBM      Model: ULTRIUM-TD1      Rev: 27Q1
>>> Type:   Sequential-Access                ANSI SCSI revision: 03
>>> Host: scsi5 Channel: 00 Id: 04 Lun: 00
>>> Vendor: IBM      Model: ULTRIUM-TD1      Rev: 27Q1
>>> Type:   Sequential-Access                ANSI SCSI revision: 03
>>>
>>> With kind regards,
>>>
>>>       Frank Altpeter
>>>
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>>
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