If EMC is the buyer expect great support but, prices through the roof.  

Brian

-----Original Message-----
From: George Sinclair [mailto:George.Sinclair AT NOAA DOT GOV]
Sent: Thursday, June 05, 2003 12:43 PM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: [Networker] Where have the binaries gone?


Isn't Legato being sold? I remember hearing about it. Last I heard they
were looking for someone to purchase their company. If this is still in
progress, I wonder about the level of support once the purchase has been
completed. Do you suppose it will improve? It's one thing when you hear
about a company being bought out by another, but when they're looking
for someone to buy them -- well, that's another matter ... Clearly, the
"sale" question does bear testimony to the lack of customer
satisfaction, wouldn't you say.

Michael Brooks wrote:
>
> > I agree with the other post, thank goodness for this list.
> > This is an awesome community and my thanks go out for past
> > and future assistance.
>
> a hearty cheers to that one!
>
> michael brooks ................ michaelb AT sequoiains DOT com
> Network Administrator ......... 831.657.4539 phone
> Sequoia Insurance Company ..... 831.657.4512 fax
>
> > -----Original Message-----
> > From: Day, David [mailto:david.day AT CENTERPULSE DOT COM]
> > Sent: Thursday, June 05, 2003 8:13 AM
> > To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> > Subject: Re: [Networker] Where have the binaries gone?
> >
> >
> > >Enhance the support to the standards of the Cisco TAC
> > You have got to be joking.  Cisco takes excellent customer
> > relations to a fault.  I cannot say enough about them from
> > sales to support.  It is a corporate philosophy that Legato
> > will never have.
> >
> > I'm not "into" bashing Legato (at the moment); they know
> > public opinion and choose to keep these customer issues in a
> > degraded state.  It's their business approach and we knew it
> > when we chose to continue doing business.
> >
> > I agree with the other post, thank goodness for this list.
> > This is an awesome community and my thanks go out for past
> > and future assistance.
> >
> > David
> >
> > --
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>
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