Re: [Networker] Exchange directed recover error

I have seen another case in the Exchange module where capitalization matters.

My Exchage savesets are defined like 

MSEXCH:STORAGE GROUP 1

When in fact the storage group's name was "Storage Group 1"

Caused all kinds of headaches untill we figured that out.  It had been
backing up succesfully that way for a year but, when we needed to do a
restore it failed.  Fortunately we were able to rename the storage group in
ESM and the restore completed with no problem.  It only took us 3 days to
figure it out.

Like they told you in grade school capitalization matters!

Brian



-----Original Message-----
From: Scott Bingham [mailto:sbingham AT LEGATO DOT COM]
Sent: Wednesday, June 04, 2003 6:07 PM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: [Networker] Exchange directed recover error


Hello Teresa,

This is a newly-found problem in the Exchange Module where we are doing
a case-sensitive string match where we should not.  The popup should
have created an Event Log entry in the Application Log.  If the only
difference in the two strings is some characters are in the other case
(like "/Ou" compared to "/ou") then we are working on a QuickFix, and
the Support organization has a Test Software fix now -- LGTpa51813.  

Thanks,
_Scott

-----Original Message-----
From: Teresa Biehler [mailto:tpbsys AT RIT DOT EDU]
Sent: Friday, May 30, 2003 7:00 AM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: [Networker] Exchange directed recover error


Hi all,

We're attempting to do our first directed recover of our production
Exchange 2000 server to our recovery server.  While selecting the items
to restore in the directed recover, we get a pop-up with the following
message:

        The current Exchange Server Organization and/or Administrative
Group
does not
        match the value in use at the time of the backup.


It does, however, allow us to proceed with selecting the Information
Store.  When we attempt the restore, we get the following error message:

        Recover to target storage group: FirstStorageGroup
        G:\rt_2002_1Q\nsr\db_apps\aime\sadn.cpp(1229): Organization or
AdminGroup Invalid


We've verified that the administrative group for Exchange is the same on
the source Exchange server and the recovery server.

Any ideas?

Thanks.
Teresa

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