Networker

Re: [Networker] NetWorker User GUI hanging...

2003-05-23 14:37:38
Subject: Re: [Networker] NetWorker User GUI hanging...
From: Ty Young <Phillip_Young AT I2 DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Fri, 23 May 2003 13:37:35 -0500
I know of one issue involving hanging GUIs in NetWorker 6.1.1, but I don't
think it applies here.   It involves a known bug in 6.1.1 (filed as
LGTpa33980) which is fixed with a patch to nsrmmdbd.  However, the patch
causes a memory consumption problem when using nwadmin (not sure if it's
only when using the UNIX  GUI, or if it's both NT and UNIX.)    At the
Legato engineer's suggestion, however, I updated to 6.1.3 and my problems
went away.

(For anyone who wants to know, the original bug, LGTpa33980, involved the
situation in which indexes for a client don't properly age out if that
client's resource is deleted, resulting in tapes which never expire/become
recyclable.  At our site this bug was responsible for inadvertently
"freezing" 780 tapes, so the fix in 6.1.3 was a welcome relief!)

-ty

Phillip T. ("Ty") Young, DMA
Backup/Recovery Systems Mgr.
Network Services Group
i2 Technologies, Inc.



"Harris, Brian" <Brian.Harris AT SUMCOUSA DOT COM>
Sent by: Legato NetWorker discussion <NETWORKER AT LISTMAIL.TEMPLE DOT EDU>
05/23/2003 12:03 PM
Please respond to
Legato NetWorker discussion <NETWORKER AT LISTMAIL.TEMPLE DOT EDU>; Please
respond to
"Harris, Brian" <Brian.Harris AT SUMCOUSA DOT COM>


To
NETWORKER AT LISTMAIL.TEMPLE DOT EDU
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Subject
Re: [Networker] NetWorker User GUI hanging...






Hrmm...

OK

Machines aren't busy - sitting there idling at the moment.
Free space on Index partition is 30+ gb.

What level of nsrck should I do?  Is it safe to run a 7?  (looks like
that pulls it off of the tapes and what not)

-----Original Message-----
From: Carston Locher [mailto:clocher AT legato DOT com]
Sent: Friday, May 23, 2003 8:58 AM
To: Legato NetWorker discussion; Harris, Brian
Subject: RE: [Networker] NetWorker User GUI hanging...


Brian,

Check out the man page for nsrck.  I'm not saying you have corrupt
indices, but it is a possiblity.  You may also want to check how much
free space you have in the partition that houses /nsr.  You might also
want to verify that the machines having a problem aren't just very busy.

Thanks,

Carston

-----Original Message-----
From: Legato NetWorker discussion
[mailto:NETWORKER AT LISTMAIL.TEMPLE DOT EDU]On Behalf Of Harris, Brian
Sent: Friday, May 23, 2003 8:27 AM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: [Networker] NetWorker User GUI hanging...


OK, well, after waiting for quite a while, it seems that the GUI finally
lets me into something.

Every directory I traverse, however, takes a good 3-5 minutes.

Carston, you mentioned index corruption - how can I test for
this/resolve it?  The GUI does hang on it's own indexes...

-----Original Message-----
From: Harris, Brian
Sent: Friday, May 23, 2003 8:20 AM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: [Networker] NetWorker User GUI hanging...


I just click on the handy little icon.  =)

I should also probably specify that this is running on Windows 2000,
with Networker 6.1.1

-----Original Message-----
From: Hrvoje Crvelin [mailto:hcrvelin AT Orchestra DOT de]
Sent: Friday, May 23, 2003 8:14 AM
To: Harris, Brian
Subject: RE: [Networker] NetWorker User GUI hanging...


How do You run it?  Try with -s name_of_backup_server or/and -s
IP_of_backup_server.

Cheers,
Hrvoje

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