Alexandre,
I think you will find that if you look at the permissions of the root of the
D:\ drive you will find that the account that the "NetWorker remote Exec"
service is running as (SYSTEM by default) has no access permissions to the root
of the D:\ drive.
This commonly occurs when someone tries to make a box more secure, they open up
permissions on the root of a drive and delete all the "un-needed" accounts,
this is a high possibility in your case if they are web servers behind the
firewall?
When you run a manual backup/recover its processed with the account you are
logged in with at the time, when you run a scheduled backup from the server it
uses the account specified in the service setup in control panel, in this case
it has no permissions to access the drive and you get that very helpful and
descriptive "NO OUPUT!" error.
Which ever account you have the "NetWorker remote Exec" service running as,
SYSTEM or a dedicated backup account, then grant access permissions for this
account to the root of the "D:\" drive.
Hope that helps
Regards
Paul
Paul White BSc (Hons), Pre-Sales Systems Engineer
Advanced Digital Information Corporation (ADIC) Europe
------------------------------
Date: Tue, 8 Apr 2003 18:14:07 -0400
From: Alexandre =?iso-8859-1?Q?D=E9ry=2Fdgt=2Fsct?=
<Alexandre.Dery AT SCT.GOUV.QC DOT CA>
Subject: "! no output" error message
Hi,=20
I have a little backup group of 3 machines (behind a Checkpoint NG FP3=20
Firewall) that were backuping well for some time.... Last tuesday we did a =
manual backup from one of these servers, swaped the server with another=20 one
(same config, including legato passwords and version) and successfully =
recovered the data that was manually backuped previously. Since then, my=20
nightly full backups stop working. All the servers in this group have this =
error:=20
server=5Fname : D:\ : !no output
I tried opening all the ports, no luck. Recreating the client object,=20 didn't
work. Inscreasing the retries and timeout values, nothing. Moving=20 server to
another group, nope ! And of course I rebooted the server.=20
I checked the Networker docs and did what they said (mminfo to check if=20 the
data is backuped [it is not], there's plenty of free disk space on the =
server, ports are opened...etc..)
I'm all out of ideas here... Somebody throw me a rope, please ! ;)
Networker system setup :=20
Compaq Proliant 1600 + 5 compaq dlt drives + Windows NT4 SP6 + Legato=20
Networker 5.7
Thanks a lot !
Alexandre D=E9ry
Technician
Direction des services d'inforoute
DGT / SSIGRI
1500-E, rue Jean-Talon Nord 1er =E9tage
Sainte-Foy (Qu=E9bec) G1N 4T6
T=E9l=E9phone: (418) 646-9273
T=E9l=E9copieur: (418) 528-0418
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