Networker

Re: [Networker] Unknown error 21 drive 9840

2003-02-28 05:24:19
Subject: Re: [Networker] Unknown error 21 drive 9840
From: "Girot, Jean-Pierre" <Jean-Pierre.Girot AT FR.MTI DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Fri, 28 Feb 2003 11:27:37 +0100
Hello,

Thanks for your answer 
I check the firmware on the jukebox and the drive please find below:
STK 9840 firmware 1.32
STK L700 3.01.02.

No nothing in the system event.

Best regards

Jean-Pierre GIROT.


-----Message d'origine-----
De : Bolz Volker [mailto:Volker.Bolz AT einsteinet DOT de]
Envoyé : vendredi 28 février 2003 11:01
À : Legato NetWorker discussion; Girot, Jean-Pierre
Objet : AW: [Networker] Unknown error 21 drive 9840


hey,

we have see the same error on a stk l700 with seagate lto. after we have change 
the firmware of the drives and the stk l700 (3.01.02) we can´t see this error 
anymore! please check your firmware with an stk technical.
have you also any events in the systemevent? 

cheers
v.

-----Ursprüngliche Nachricht-----
Von: Girot, Jean-Pierre [mailto:Jean-Pierre.Girot AT FR.MTI DOT COM] 
Gesendet: Freitag, 28. Februar 2003 10:57
An: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Betreff: [Networker] Unknown error 21 drive 9840


Hello,

the configuration that I have is one Networker server and four Storage Node in 
NetWorker 6.1.3 that share a library STKL700 with four drives STK 9840. We 
obtain the error message below:

02/21/2003 04:02:43 AM nsrd: media warning: rd=frdpgpfsapqd1:\\.\Tape1 writing: 
unknown error 21 (0x15), at file 93 record 2755 02/21/2003 04:02:43 AM nsrd: 
media notice: 9840 tape WF0342 on rd=frdpgpfsapqd1:\\.\Tape1 is full 02/21/2003 
04:02:43 AM nsrd: media notice: 9840 tape WF0342 used 70 GB of 20 GB capacity

02/21/2003 10:21:29 PM nsrd: media warning: rd=frdpgpfsapsn01:\\.\Tape0 
writing: unknown error 21 (0x15), at file 230 record 3349 02/21/2003 10:21:29 
PM nsrd: media notice: 9840 tape 000556 on rd=frdpgpfsapsn01:\\.\Tape0 is full 
02/21/2003 10:21:29 PM nsrd: media notice: 9840 tape 000556 used 125 GB of 20 
GB capacity

10:26:28 PM nsrd: media warning: rd=frdpgpfsapsn01:\\.\Tape2 writing: unknown 
error 21 (0x15), at file 61 record 945 02/21/2003 10:26:29 PM nsrd: media 
notice: 9840 tape 000554 on rd=frdpgpfsapsn01:\\.\Tape2 is full 02/21/2003 
10:26:29 PM nsrd: media notice: 9840 tape 000554 used 7182 MB of 20 GB capacity

02/23/2003 08:41:06 AM nsrd: media warning: rd=frdpgpfmcspn1:\\.\Tape2 writing: 
unknown error 21 (0x15), at file 7 record 2715 02/23/2003 08:41:06 AM nsrd: 
media notice: 9840 tape 000624 on rd=frdpgpfmcspn1:\\.\Tape2 is full 02/23/2003 
08:41:06 AM nsrd: media notice: 9840 tape 000624 used 3828 MB of 20 GB capacity

Sometimes this error appears when it reach the end of tape and sometimes this 
error message arrived before that I check everything in the SAN environment and 
Win 2K event log but nothing on this 

If you known or if you have ideas to help me on this incident was very 
interesting

Best regards

Jean-Pierre GIROT




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