Re: [Networker] Unknown error 21 drive 9840
2003-02-28 05:24:19
Hello,
Thanks for your answer
I check the firmware on the jukebox and the drive please find below:
STK 9840 firmware 1.32
STK L700 3.01.02.
No nothing in the system event.
Best regards
Jean-Pierre GIROT.
-----Message d'origine-----
De : Bolz Volker [mailto:Volker.Bolz AT einsteinet DOT de]
Envoyé : vendredi 28 février 2003 11:01
À : Legato NetWorker discussion; Girot, Jean-Pierre
Objet : AW: [Networker] Unknown error 21 drive 9840
hey,
we have see the same error on a stk l700 with seagate lto. after we have change
the firmware of the drives and the stk l700 (3.01.02) we can´t see this error
anymore! please check your firmware with an stk technical.
have you also any events in the systemevent?
cheers
v.
-----Ursprüngliche Nachricht-----
Von: Girot, Jean-Pierre [mailto:Jean-Pierre.Girot AT FR.MTI DOT COM]
Gesendet: Freitag, 28. Februar 2003 10:57
An: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Betreff: [Networker] Unknown error 21 drive 9840
Hello,
the configuration that I have is one Networker server and four Storage Node in
NetWorker 6.1.3 that share a library STKL700 with four drives STK 9840. We
obtain the error message below:
02/21/2003 04:02:43 AM nsrd: media warning: rd=frdpgpfsapqd1:\\.\Tape1 writing:
unknown error 21 (0x15), at file 93 record 2755 02/21/2003 04:02:43 AM nsrd:
media notice: 9840 tape WF0342 on rd=frdpgpfsapqd1:\\.\Tape1 is full 02/21/2003
04:02:43 AM nsrd: media notice: 9840 tape WF0342 used 70 GB of 20 GB capacity
02/21/2003 10:21:29 PM nsrd: media warning: rd=frdpgpfsapsn01:\\.\Tape0
writing: unknown error 21 (0x15), at file 230 record 3349 02/21/2003 10:21:29
PM nsrd: media notice: 9840 tape 000556 on rd=frdpgpfsapsn01:\\.\Tape0 is full
02/21/2003 10:21:29 PM nsrd: media notice: 9840 tape 000556 used 125 GB of 20
GB capacity
10:26:28 PM nsrd: media warning: rd=frdpgpfsapsn01:\\.\Tape2 writing: unknown
error 21 (0x15), at file 61 record 945 02/21/2003 10:26:29 PM nsrd: media
notice: 9840 tape 000554 on rd=frdpgpfsapsn01:\\.\Tape2 is full 02/21/2003
10:26:29 PM nsrd: media notice: 9840 tape 000554 used 7182 MB of 20 GB capacity
02/23/2003 08:41:06 AM nsrd: media warning: rd=frdpgpfmcspn1:\\.\Tape2 writing:
unknown error 21 (0x15), at file 7 record 2715 02/23/2003 08:41:06 AM nsrd:
media notice: 9840 tape 000624 on rd=frdpgpfmcspn1:\\.\Tape2 is full 02/23/2003
08:41:06 AM nsrd: media notice: 9840 tape 000624 used 3828 MB of 20 GB capacity
Sometimes this error appears when it reach the end of tape and sometimes this
error message arrived before that I check everything in the SAN environment and
Win 2K event log but nothing on this
If you known or if you have ideas to help me on this incident was very
interesting
Best regards
Jean-Pierre GIROT
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