Carlston,
netbackup is not running. But I am going to try to remove the whole package and
see if that helps in anyway.
Thanks
-Srini
-----Original Message-----
From: Carston Locher [mailto:clocher AT LEGATO DOT COM]
Sent: Wednesday, February 26, 2003 3:38 PM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: [Networker] Jukebix configuration problem in 5.5.3
Srini,
Do you have NetBackup installed on this box? If you have NetBackup
installed and running it has a lock on the jukebox (I guarantee it).
You would need to shut down NetBackup (/etc/init.d/netbackup stop) and
then do your jukebox operations. The jukebox control drivers for
NetBackup and NetWorker do not play together at all. :-)
Thanks,
Carston
On Wed, 2003-02-26 at 15:26, Srini Bala wrote:
> Carston,
> Due to some reasons (not technical) we can't go for a new installation, so we
> got to stay with 5.5.3.
> I looked at all the possible services which might have lock on this
> jukebox(netbackup,etc) and I can't see any. fuser says there is no such
> device :
>
> # fuser [email protected]
> [email protected]: fuser: No such file or directory
> # fuser /dev/[email protected]
> /dev/[email protected]: fuser: No such file or directory
>
> Even with the jukebox powered off the sjirjc command still says device busy.
>
> Thanks
>
> -Srini
>
> -----Original Message-----
> From: Carston Locher [mailto:clocher AT LEGATO DOT COM]
> Sent: Tuesday, February 25, 2003 5:16 PM
> To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> Subject: Re: [Networker] Jukebix configuration problem in 5.5.3
>
>
> Srini,
>
> Is this a new installation? If it is I would highly suggest installing
> 6.1.3 instead of going with 5.5.3 (the 6.x releases have features that
> fix many pain points).
>
> It doesn't sound like you know much of the history of this server from
> your responses. Do you have someone whom you can check with about the
> history of this box (ie. other applications which might have a lock on
> the jukebox, etc.)?
>
> The bottom line is NetWorker installs a driver called lus which
> interacts with the jukebox. When lus tries to talk to your jukeboxes
> your jukeboxes are reporting back that they are busy. You need to
> figure out why your jukeboxes say they are busy. There is no problems
> with having tapes in the library.
>
> Thanks,
>
> Carston
>
> On Tue, 2003-02-25 at 14:38, Srini Bala wrote:
> > 3. I have problem with both the jukeboxes attached to the server - so I
> > guess this may not be the problem with electronics damage.
> > 2. I am not sure if there is another software accessing the robotics, I
> > will look into it (any way to check it out other than fuser, fuser doesn't
> > understand the device?) Or will tapes inside the library prevent it from
> > being configured? I haven't emptied the library yet.
> > 1. How do you check out if the device driver is not good.
> >
> > I am using 5.5.3 because that is the version which is already installed and
> > running there.
> >
> >
> > -----Original Message-----
> > From: Carston Locher [mailto:clocher AT LEGATO DOT COM]
> > Sent: Tuesday, February 25, 2003 1:04 PM
> > To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> > Subject: Re: [Networker] Jukebix configuration problem in 5.5.3
> >
> >
> > Srini,
> >
> > Calvin brings out a good point. Do you have another application (such
> > as a different backup software) that has control of the libraries? Are
> > you doing a new installation (if so why are you doing 5.5.3)?
> >
> > It sounds to me like either something else has control of the robotics
> > or as others have brought out the jukebox is offline (or messed up).
> >
> > Thanks,
> >
> > Carston
> >
> > On Tue, 2003-02-25 at 12:52, Thomas, Calvin wrote:
> > > If you can mt the tape drive in the jukebox, the cableing is OK. If the
> > > robotics are not responding you have one of the following.
> > > 1. device driver problem.
> > > 2. another process accessing the robotics (my favorite because of the
> > > device
> > > busy error)
> > > 3. robotics electronics damaged.
> > >
> > > You can eliminate 3 if you have the same problem with two different
> > > jukeboxes.
> > >
> > > I had some similar problems when my non-supported jukebox had the timeouts
> > > set wrong. One process would start something, and the next process would
> > > start too soon. The result was the jukebox would finish the first
> > > process,
> > > and then wait for the second forever. The second process had already sent
> > > the command to the jukebox, and was waiting for the jukebox to complete
> > > it.
> > > Result? Device busy error.
> > >
> > > I have had some luck using the fuser command. I have asked fuser to show
> > > any process that was accessing a specific device driver. To my surprise
> > > it
> > > worked, and I found which process was holding the device busy.
> > >
> > > Calvin Thomas
> > > UNIX System Administrator
> > > NACA Logistics
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: Stan Sander [mailto:ssande AT SANDIA DOT GOV]
> > > Sent: Tuesday, February 25, 2003 11:24 AM
> > > To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> > > Subject: Re: [Networker] Jukebix configuration problem in 5.5.3
> > >
> > >
> > > Srini Bala wrote:
> > >
> > > >I am getting these errors for both of these as follows :
> > > ># ./sjirjc [email protected]
> > > >SJIRJC: Device busy
> > > >Code:0x29, Str=<I/O error>
> > > ># ./sjirjc [email protected]
> > > >SJIRJC: Device busy
> > > >Code:0x29, Str=<I/O error>
> > > >
> > > >This jukebox was always attached but I am not sure if it was working.
> > > >
> > > >Here is the pkginfo
> > > >
> > > >
> > > <snip>
> > >
> > > >
> > > >
> > > Is your jukebox indicating it is online and/or ready? I've seen this
> > > before when a jukebox is not online. Check the front panel of the
> > > jukebox to make sure it is not in an offline or error state.
> > >
> > > --
> > > Stan Sander - CSU Special Projects
> > > Unix Systems/Server Administrator
> > > (505)284-4915
> > >
> > > --
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