Networker

[Networker] hanging save process on w2k client

2002-12-18 07:09:19
Subject: [Networker] hanging save process on w2k client
From: Ingo Roschmann <ingo AT VISIONET DOT DE>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Wed, 18 Dec 2002 07:10:03 -0500
Hi All,

can anybody help with this:

When doing incremental backups from one certain client machine,
the save.exe-process hangs after some minutes of activity and never comes
back.

Our environment is Networker 6.1.1, server ist Solaris 8, client is a
Win2k-MSCS-Cluster with Open File Manager 8.0 running.

Full- and Level5-backups are (up to now) working well.

We have started the backup by savegrp; in this case the inactivity timeout
(which is set to a value higher than a full backup takes to complete)
cancels the operation and the save process on the client hangs.

We have done manual backups on the client machine; these are the last lines
of the output of a 'save -D5 -vvv...':

--snip---
`E:\IT_Admin_E\63551\ERLS-NBG-Home\Elian\Elian\Literatur\ti_video.ram'
change time Mon Nov 11 14:48:28 2002
asm -s E:\IT_Admin_E\63551\ERLS-NBG-Home\Elian\Elian\Literatur\ti_video.ram
save: Encoding SF_MAGIC3 saverec.
save: `E:\IT_Admin_E\63551\ERLS-NBG-Home\Elian\Elian\Literatur\ti_video.ram'
final f->offset = 241.
save: off 3142708680 len 488 file #8473
E:\IT_Admin_E\63551\ERLS-NBG-Home\Elian\Elian\Literatur\ti_video.ram
save: fullcanon(name=..)
save:    exit
fullcanon(fullname=E:\IT_Admin_E\63551\ERLS-NBG-Home\Elian\Elian)
save: fullcanon(name=E:\IT_Admin_E\63551\ERLS-NBG-Home\Elian\Elian)
save:    exit
fullcanon(fullname=E:\IT_Admin_E\63551\ERLS-NBG-Home\Elian\Elian)
asm -s E:\IT_Admin_E\63551\ERLS-NBG-Home\Elian\Elian\Literatur\
save: directory contents for
E:\IT_Admin_E\63551\ERLS-NBG-Home\Elian\Elian\Literatur\:
..
3781_MNE00_Chang_mscript.pdf
abbreviatons.pdf
Bericht SPIE 2002.xls
Fotolithografie Leuschner.doc
JSR 157nm Update InfDD-SEP-01.PDF
KRS-XEmedeiros.pdf
MNE 2001 Summary J. Kretz.doc
polycarb Cindy.zip
rough_fractal.ppt
Sematech Masks 2001.pdf
SEMICON-Japan-2001_IPL_011203.pdf
ti_video.ram
save: Encoding SF_MAGIC3 saverec.
save: `E:\IT_Admin_E\63551\ERLS-NBG-Home\Elian\Elian\Literatur\' final
f->offs
---snip---

This is the end of the output; save.exe seems to die while writing the word
'offset'.

An estimate 'savegrp -nI -l incr ...' is doing fine.

So do we have a problem with Networker or does the client have a problem
with its file system? And how can I get rid of those hanging
save.exe-processes without booting the client machine? We just can't kill
them.

Any help appreciated.
Thanks, Ingo

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