Good point Carter!  I was about to get all uppity about this until he
reminded me that I'd rather use this list than not find what I was looking
for and/or get loads of completely unrelated results searching TechDialog
:o/

Actually, now I think about it, I can't even remember the last time I
referred to TechDialog.


Best regards,

Vince
_________________________________________
Vince Howard
Programmer/UNIX Systems Administrator
Wansbeck District Council
Front Street West
Bedlington
Northumberland
NE22 5TU
UK

Tel (direct line): +44 (0)1670 843472
fax: +44 (0)1670 843486 / 843484
e-mail: v.howard AT wansbeck.gov DOT uk


> -----Original Message-----
> From: Fowler, Carter [mailto:CFowler AT CITY.LONDON.ON DOT CA]
> Sent: Wednesday, November 13, 2002 3:56 PM
> To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> Subject: Re: RES: [Networker] Tech dialog on web support service
>
>
> Hate to flame them but in all honesty, the search performed
> on the old =
> tech diag rarely produced positive results.
>
>
> -----Original Message-----
> From: ctbeers AT SYR DOT EDU=20
> Sent: Wednesday, November 13, 2002 10:45 AM
> To: ctbeers AT SYR DOT EDU; NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> Subject: Re: RES: [Networker] Tech dialog on web support service
>
> I certainly agree with you as I use Solstice Backup and used
> the Tech =
> Dialog
> stuff a lot to solve problems.  This does make me upset.
>
> Chris
>
> >>> stefan.bartels AT HAMBURG-MANNHEIMER DOT DE 11/13/02 10:35AM >>>
> Hi,
>
> why does Legato want that only customers with a direct Legato
> support and
> Partners have access to that Dialog?
> Now I have to open a call for every little problem which I normaly get
> solved by the dialog (or not).
> When I have to backup with new BMOs I first looked a that Information
> source if any problems exist. Now that source is empty for me
> because I
> haven t a support contract with Legato. I have a support
> contract with a
> Partner of Legato who don t give me the login/password.
>
> That makes me really angry about Legato.
>
> Stefan
>
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