Another thought would be to make sure your client configuration on the
server has aliases set up for it which have both the FQDN and the short
name.

deb


Passanesi, Scott <spassanesi AT estee DOT com> had this to say,
> This may be a little confusing to explain, but I will give it a try.
> 
> We have a client named rp-nt-trdhyp.  When I open the recover gui on this
> client, the client name appears as rp-nt-trdhyp.us.estee.com, the fully
> qualified name.  When trying to perform a directed recover from another
> client, retrieving the data of rp-nt-trdhyp, the only client option is the
> short name, rp-nt-trdhyp and a message appears stating "No indexes found.
> You have not backed up any file from this client".  We actually backup this
> client nightly.  The client setup on the networker server has the name
> rp-nt-trdhyp listed with an alias of rp-nt-trdhyp.us.estee.com.
> Has anyone else experienced this issue?
> 
> Any suggestions would be greatly appreciated...
> 
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