On Wed, 28 Aug 2002, Scott Howard wrote:

> On Tue, Aug 06, 2002 at 10:06:54AM -0400, Maiello, Robert wrote:
> > We're running 6.1.2 on Solaris 8 .   Seems I'm the first person to have this
> > problem
> > on 6.1.2?
>
> Any problem you raise with Legato is generally the first time they have
> heard about it.  Call back the next day and it'll be the first time they
> have heard about it all over again. Then the next day ...

Ugh! I wonder when will Legato make a serious improvement in its customer
service. I hope I am wrong, but it seems as if either Legato uses a
dysfunctional problem tracking database || Legato has an infrastructure
that has little interest in improving its customer service quality
and effectiveness.

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