ADSM-L

Re: [ADSM-L] NAS Restore failure, any thoughts?

2012-08-24 11:00:57
Subject: Re: [ADSM-L] NAS Restore failure, any thoughts?
From: "Moyer, Joni M" <joni.moyer AT HIGHMARK DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 24 Aug 2012 13:52:01 +0000
Does it say what server level the fixes are in?  I'm currently at 5.5.5.0.  

Thanks again!

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Remco Post
Sent: Friday, August 24, 2012 9:12 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: NAS Restore failure, any thoughts?

Hi,

IIRC there are some NDMP bugs in your TSM server level, apply hot fixes or 
upgrade before continuing.

-- 

Met vriendelijke groeten/Kind regards,

Remco Post
r.post AT plcs DOT nl
+31 6 24821622



On 24 aug. 2012, at 14:46, "Moyer, Joni M" <joni.moyer AT HIGHMARK DOT COM> 
wrote:

> Hi Jeff,
> 
> Here is the everything associated with that process.  Any ideas?  Thanks 
> again!
> 
> Date/Time             Message                                                 
>   
> --------------------  
> ----------------------------------------------------------
> 08/23/12 13:55:54     ANR0984I Process 23348 for RESTORE NAS (SELECTIVE) 
> started
>                       in the BACKGROUND at 13:55:54. (SESSION: 55984, 
> PROCESS: 
>                       23348)                                                  
>  
> 08/23/12 13:55:54     ANR1059I Selective restore of NAS node VNX5481_NAS_3, 
> file
>                       system /root_vdm_12/HMCH1026_I_bkup, started as process 
>  
>                       23348 by administrator LIDZR8V.  Specified files and/or 
>  
>                       directory trees will be restored to destination 
> /temp_3. 
>                       (SESSION: 55984, PROCESS: 23348)                        
>  
> 08/23/12 13:55:54     ANR0403I Session 55984 ended for node VNX5481_NAS_3     
>   
>                       (TSMNAS). (SESSION: 55984, PROCESS: 23348)              
>  
> 08/23/12 13:56:22     ANR8337I NAS volume QA0258 mounted in drive LTO5_5      
>   
>                       (c256t0l0). (SESSION: 55984, PROCESS: 23348)            
>  
> 08/23/12 13:56:22     ANR0512I Process 23348 opened input volume QA0258.      
>   
>                       (SESSION: 55984, PROCESS: 23348)                        
>  
> 08/23/12 13:57:16     ANR0515I Process 23348 closed volume QA0258. (SESSION:  
>   
>                       55984, PROCESS: 23348)                                  
>  
> 08/23/12 13:58:18     ANR8468I NAS volume QA0258 dismounted from drive LTO5_5 
>   
>                       (c256t0l0) in library NAS_QI6000_ONSITE. (SESSION: 
> 55984,
>                       PROCESS: 23348)                                         
>  
> 08/23/12 13:58:44     ANR8337I NAS volume QA0265 mounted in drive LTO5_4      
>   
>                       (c272t0l0). (SESSION: 55984, PROCESS: 23348)            
>  
> 08/23/12 13:58:44     ANR0512I Process 23348 opened input volume QA0265.      
>   
>                       (SESSION: 55984, PROCESS: 23348)                        
>  
> 08/23/12 14:01:28     ANR9999D_3279216401 ssRtrvRemote(ssremote.c:1811)       
>   
>                       Thread<175705>: Invalid offset 755.1600443456 for image 
>  
>                       restore(SESSION: 55984, PROCESS: 23348)                 
>  
> 08/23/12 14:01:28     ANR9999D Thread<175705> issued message 9999 from:       
>   
>                       (SESSION: 55984, PROCESS: 23348)                        
>  
> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000c7e8 StdPutText    
>   
>                       (SESSION: 55984, PROCESS: 23348)                        
>  
> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000fb90 OutDiagToCons 
>   
>                       (SESSION: 55984, PROCESS: 23348)                        
>  
> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000a2d0 outDiagfExt   
>   
>                       (SESSION: 55984, PROCESS: 23348)                        
>  
> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001004f8ab8 ssRtrvRemote  
>   
>                       (SESSION: 55984, PROCESS: 23348)                        
>  
> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f9838 
> AfRtrvRemoteThr-
>                       ead  (SESSION: 55984, PROCESS: 23348)                   
>  
> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010001509c StartThread   
>   
>                       (SESSION: 55984, PROCESS: 23348)                        
>  
> 08/23/12 14:01:28     ANR1078E NAS Restore process 23348 terminated - 
> internal  
>                       server error detected. (SESSION: 55984, PROCESS: 23348) 
>  
> 08/23/12 14:01:28     ANR9999D Thread<175705> issued message 1078 from:       
>   
>                       (SESSION: 55984, PROCESS: 23348)                        
>  
> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000e138 StdPutMsg     
>   
>                       (SESSION: 55984, PROCESS: 23348)                        
>  
> 08/23/12 14:01:28     ANR9999D Thread<175705>  0000000100013cd8 outRptf       
>   
>                       (SESSION: 55984, PROCESS: 23348)                        
>  
> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f81e4 EndRemoteProc 
>   
>                       (SESSION: 55984, PROCESS: 23348)                        
>  
> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f98f0 
> AfRtrvRemoteThr-
>                       ead  (SESSION: 55984, PROCESS: 23348)                   
>  
> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010001509c StartThread   
>   
>                       (SESSION: 55984, PROCESS: 23348)                        
>  
> 08/23/12 14:01:28     ANR0988I Process 23348 for RESTORE NAS (SELECTIVE) 
> running
>                       in the BACKGROUND processed 65,536 bytes with a         
>  
>                       completion state of FAILURE at 14:01:28. (SESSION: 
> 55984,
>                       PROCESS: 23348)                                         
>  
> 08/23/12 14:02:36     ANR8468I NAS volume QA0265 dismounted from drive LTO5_4 
>   
>                       (c272t0l0) in library NAS_QI6000_ONSITE. (SESSION: 
> 55984,
>                       PROCESS: 23348)                                         
>  
> 
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf 
> Of white jeff
> Sent: Friday, August 24, 2012 5:05 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: NAS Restore failure, any thoughts?
> 
> Hi Joni
> 
> I have seen these many times, but there are always some accompanying messages 
> with these. Try a 'q actlog s=23348' (the process number) from when the 
> process started. What is that showing?
> 
> On 23 August 2012 19:03, Moyer, Joni M <joni.moyer AT highmark DOT com> wrote:
>> Hi Everyone,
>> 
>> I have a TSM 5.5.5.0 AIX 5.3 server doing NAS NDMP backups/restores.  I got 
>> the following message.  Has anyone seen this before or know what it means?  
>> It's kind of cryptic.  Thanks in advance!
>> 
>> Joni
>> 
>> 08/23/12 14:01:28     ANR9999D_3279216401 ssRtrvRemote(ssremote.c:1811)
>>                       Thread<175705>: Invalid offset 755.1600443456 for image
>>                       restore(SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705> issued message 9999 from:
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000c7e8 StdPutText
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000fb90 OutDiagToCons
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000a2d0 outDiagfExt
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001004f8ab8 ssRtrvRemote
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f9838 
>> AfRtrvRemoteThr-
>>                       ead  (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010001509c StartThread
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR1078E NAS Restore process 23348 terminated - 
>> internal
>>                       server error detected. (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705> issued message 1078 from:
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000e138 StdPutMsg
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  0000000100013cd8 outRptf
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f81e4 EndRemoteProc
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f98f0 
>> AfRtrvRemoteThr-
>>                       ead  (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010001509c StartThread
>>                       (SESSION: 55984, PROCESS: 23348)
>> 08/23/12 14:01:28     ANR0988I Process 23348 for RESTORE NAS (SELECTIVE) 
>> running
>>                       in the BACKGROUND processed 65,536 bytes with a
>>                       completion state of FAILURE at 14:01:28. (SESSION: 
>> 55984,
>>                       PROCESS: 23348)
>> 
>> 
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