ADSM-L

Re: [ADSM-L] NAS Restore failure, any thoughts?

2012-08-24 08:54:41
Subject: Re: [ADSM-L] NAS Restore failure, any thoughts?
From: "Moyer, Joni M" <joni.moyer AT HIGHMARK DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 24 Aug 2012 12:46:39 +0000
Hi Jeff,

Here is the everything associated with that process.  Any ideas?  Thanks again!

Date/Time             Message                                                   
--------------------  ----------------------------------------------------------
08/23/12 13:55:54     ANR0984I Process 23348 for RESTORE NAS (SELECTIVE) started
                       in the BACKGROUND at 13:55:54. (SESSION: 55984, PROCESS: 
                       23348)                                                   
08/23/12 13:55:54     ANR1059I Selective restore of NAS node VNX5481_NAS_3, file
                       system /root_vdm_12/HMCH1026_I_bkup, started as process  
                       23348 by administrator LIDZR8V.  Specified files and/or  
                       directory trees will be restored to destination /temp_3. 
                       (SESSION: 55984, PROCESS: 23348)                         
08/23/12 13:55:54     ANR0403I Session 55984 ended for node VNX5481_NAS_3       
                       (TSMNAS). (SESSION: 55984, PROCESS: 23348)               
08/23/12 13:56:22     ANR8337I NAS volume QA0258 mounted in drive LTO5_5        
                       (c256t0l0). (SESSION: 55984, PROCESS: 23348)             
08/23/12 13:56:22     ANR0512I Process 23348 opened input volume QA0258.        
                       (SESSION: 55984, PROCESS: 23348)                         
08/23/12 13:57:16     ANR0515I Process 23348 closed volume QA0258. (SESSION:    
                       55984, PROCESS: 23348)                                   
08/23/12 13:58:18     ANR8468I NAS volume QA0258 dismounted from drive LTO5_5   
                       (c256t0l0) in library NAS_QI6000_ONSITE. (SESSION: 55984,
                       PROCESS: 23348)                                          
08/23/12 13:58:44     ANR8337I NAS volume QA0265 mounted in drive LTO5_4        
                       (c272t0l0). (SESSION: 55984, PROCESS: 23348)             
08/23/12 13:58:44     ANR0512I Process 23348 opened input volume QA0265.        
                       (SESSION: 55984, PROCESS: 23348)                         
08/23/12 14:01:28     ANR9999D_3279216401 ssRtrvRemote(ssremote.c:1811)         
                       Thread<175705>: Invalid offset 755.1600443456 for image  
                       restore(SESSION: 55984, PROCESS: 23348)                  
08/23/12 14:01:28     ANR9999D Thread<175705> issued message 9999 from:         
                       (SESSION: 55984, PROCESS: 23348)                         
08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000c7e8 StdPutText      
                       (SESSION: 55984, PROCESS: 23348)                         
08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000fb90 OutDiagToCons   
                       (SESSION: 55984, PROCESS: 23348)                         
08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000a2d0 outDiagfExt     
                       (SESSION: 55984, PROCESS: 23348)                         
08/23/12 14:01:28     ANR9999D Thread<175705>  00000001004f8ab8 ssRtrvRemote    
                       (SESSION: 55984, PROCESS: 23348)                         
08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f9838 AfRtrvRemoteThr-
                       ead  (SESSION: 55984, PROCESS: 23348)                    
08/23/12 14:01:28     ANR9999D Thread<175705>  000000010001509c StartThread     
                       (SESSION: 55984, PROCESS: 23348)                         
08/23/12 14:01:28     ANR1078E NAS Restore process 23348 terminated - internal  
                       server error detected. (SESSION: 55984, PROCESS: 23348)  
08/23/12 14:01:28     ANR9999D Thread<175705> issued message 1078 from:         
                       (SESSION: 55984, PROCESS: 23348)                         
08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000e138 StdPutMsg       
                       (SESSION: 55984, PROCESS: 23348)                         
08/23/12 14:01:28     ANR9999D Thread<175705>  0000000100013cd8 outRptf         
                       (SESSION: 55984, PROCESS: 23348)                         
08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f81e4 EndRemoteProc   
                       (SESSION: 55984, PROCESS: 23348)                         
08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f98f0 AfRtrvRemoteThr-
                       ead  (SESSION: 55984, PROCESS: 23348)                    
08/23/12 14:01:28     ANR9999D Thread<175705>  000000010001509c StartThread     
                       (SESSION: 55984, PROCESS: 23348)                         
08/23/12 14:01:28     ANR0988I Process 23348 for RESTORE NAS (SELECTIVE) running
                       in the BACKGROUND processed 65,536 bytes with a          
                       completion state of FAILURE at 14:01:28. (SESSION: 55984,
                       PROCESS: 23348)                                          
08/23/12 14:02:36     ANR8468I NAS volume QA0265 dismounted from drive LTO5_4   
                       (c272t0l0) in library NAS_QI6000_ONSITE. (SESSION: 55984,
                       PROCESS: 23348)                                          

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
white jeff
Sent: Friday, August 24, 2012 5:05 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: NAS Restore failure, any thoughts?

Hi Joni

I have seen these many times, but there are always some accompanying messages 
with these. Try a 'q actlog s=23348' (the process number) from when the process 
started. What is that showing?

On 23 August 2012 19:03, Moyer, Joni M <joni.moyer AT highmark DOT com> wrote:
> Hi Everyone,
>
> I have a TSM 5.5.5.0 AIX 5.3 server doing NAS NDMP backups/restores.  I got 
> the following message.  Has anyone seen this before or know what it means?  
> It's kind of cryptic.  Thanks in advance!
>
> Joni
>
> 08/23/12 14:01:28     ANR9999D_3279216401 ssRtrvRemote(ssremote.c:1811)
>                        Thread<175705>: Invalid offset 755.1600443456 for image
>                        restore(SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705> issued message 9999 from:
>                        (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000c7e8 StdPutText
>                        (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000fb90 OutDiagToCons
>                        (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000a2d0 outDiagfExt
>                        (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001004f8ab8 ssRtrvRemote
>                        (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f9838 
> AfRtrvRemoteThr-
>                        ead  (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010001509c StartThread
>                        (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR1078E NAS Restore process 23348 terminated - internal
>                        server error detected. (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705> issued message 1078 from:
>                        (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000e138 StdPutMsg
>                        (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  0000000100013cd8 outRptf
>                        (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f81e4 EndRemoteProc
>                        (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f98f0 
> AfRtrvRemoteThr-
>                        ead  (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010001509c StartThread
>                        (SESSION: 55984, PROCESS: 23348)
> 08/23/12 14:01:28     ANR0988I Process 23348 for RESTORE NAS (SELECTIVE) 
> running
>                        in the BACKGROUND processed 65,536 bytes with a
>                        completion state of FAILURE at 14:01:28. (SESSION: 
> 55984,
>                        PROCESS: 23348)
>
>
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