The user has to be a domain admin of the domain that the filer is
trusted member of. The user also needs to be a member of the backup
operators.

https://www-304.ibm.com/support/entdocview.wss?uid=swg1IC79757

If you are thinking about using snapdiff backups have a read of the
following

http://www.ibm.com/developerworks/wikis/display/tivolistoragemanager/Snapshot+Differencing+Caveats

On 03/04/12 11:16, Steve Harris wrote:

Hi All

I'm attempting to backup an IBM N-Series (i.e. Netapp) filer : its the
first time I've attempted this.  Server is TSM 6.3.0.0 on RHEL 5.7
X86_64.  Client is 6.3.0.0 on Windows 2008R2.

I have a domain id that I have mapped to the Filer shares and the
scheduler service is running under.

Backup fails RC12

04/03/2012 01:30:08 ANS5250E An unexpected error was encountered.
     TSM function name : GetFileSecurityInfo
     TSM function      : CreateFile() returned '1314' for file
'\\xxxxxx-fil02\nhp_home_directories$\'

     TSM return code   : 268
     TSM file          : ntfileio.cpp (9471)


Any idea what rights the domain admin that this backup is running under
needs to have to back this data up?


TIA

Steve.

Steven Harris
TSM Admin
Canberra Australia