ADSM-L

Re: [ADSM-L] TDPExchange - Full Backup fails with TCP/IP Error

2012-01-23 07:21:31
Subject: Re: [ADSM-L] TDPExchange - Full Backup fails with TCP/IP Error
From: Del Hoobler <hoobler AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 23 Jan 2012 07:15:06 -0500
Hello Eg,

I recommend opening a PMR with IBM support.
They will be able to examine the trace and determine
what is happening.

Thanks,

Del

----------------------------------------------------

"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 01/22/2012
02:59:38 PM:

> From: "Eg. Bo." <egonle AT NETSCAPE DOT NET>
> To: ADSM-L AT vm.marist DOT edu
> Date: 01/22/2012 03:06 PM
> Subject: Re: TDPExchange - Full Backup fails with TCP/IP Error
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> Hi,
> the server actlog shows after sending of 114GB backup data.
> ANE4993E (Session: 129167, Node: EXCH_TDP)  TDP
> MSExchg ACN3502  Data Protection for Exchange: full backup of Storage
> Group 1 from server EXCH_TDP failed, rc = 418. (SESSION: 129167)
>
> As the TDP does not send more data the TSM server the session is
> terminated after the connection timeout value (7000s).
>
> There are 4 storage groups on that Exchange server but only two of them
> (1+2) keep failing - for FULL backups.
>
> ADSM-L search results point to a network issue for RC=418. Why finishes
> the backup successfully for the other two storage groups?
>
> I played around with TDPBUffers and TDPBufsize settings and somehow one
> full backup of SG1 finished successfully. I cannot recreate that though.
>
>
> Is that a TDP or Exchange 2007 issue ? How can I track down if Exchange
> does not send any data to TDP or the TDP cannot send any further data
> to TSM ?
> Which Exchange Logs show more details. The application eventlog does
> not help.