Re: [ADSM-L] TDPExchange - Full Backup fails with TCP/IP Error

Hi,
the server actlog shows after sending of 114GB backup data.
ANE4993E (Session: 129167, Node: EXCH_TDP)  TDP

MSExchg ACN3502 Data Protection for Exchange: full backup of StorageGroup 1 from server EXCH_TDP failed, rc = 418. (SESSION: 129167)

As the TDP does not send more data the TSM server the session isterminated after the connection timeout value (7000s).

There are 4 storage groups on that Exchange server but only two of them(1+2) keep failing - for FULL backups.

ADSM-L search results point to a network issue for RC=418. Why finishesthe backup successfully for the other two storage groups?

I played around with TDPBUffers and TDPBufsize settings and somehow onefull backup of SG1 finished successfully. I cannot recreate that though.

Is that a TDP or Exchange 2007 issue ? How can I track down if Exchangedoes not send any data to TDP or the TDP cannot send any further datato TSM ?Which Exchange Logs show more details. The application eventlog doesnot help.



Thanks.

--Eg


-----Original Message-----
From: Richard Sims <rbs AT BU DOT EDU>
To: ADSM-L <ADSM-L AT VM.MARIST DOT EDU>
Sent: Fri, Jan 20, 2012 11:52 pm
Subject: Re: [ADSM-L] TDPExchange - Full Backup fails with TCP/IP Error

Note that you only examined one side of the logging: review the TSMserverActivity Log. There, you may well find a timeout for the session,which you canpursue. If the server is using default values, the timeout values areprobably

too low.

    Richard Sims