Hi Lindsay,

1. The ANS1417W messages indicate that the system state files named in
those messages are being backed up as part of the drive they reside on,
which is a "safety net" we built into TSM to help ensure a viable system
state backup; but they are not a "solution". The solution is to take the
actions described in the flash
http://www.ibm.com/support/docview.wss?uid=swg21462430. The actions are
also described in the "local fix" section of the APAR text.

2. The RC 12 is an indication that some significant error occurred during
the backup operation. It might be due to a problem in the system state
backup, or it might be due to some other problem occurring during a
different part of the backup. The dsmsched.log and dsmerror.log files
should be reviewed carefully to find out what is driving the RC 12. It is
not due to the ANS1417W messages. Without knowing the cause, I would have
to assume the backup is not good until proven otherwise. If indeed the
error occurs during system state backup, then the system state backup is
NOT good.

3. If the backup is failing during system state backup, but the system
state backup indicates a completion date, then a PMR should be opened with
IBM TSM support to assist in better understanding the reason.

Best regards,

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Product Development
Level 3 Team Lead
Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

IBM Tivoli Storage Manager support web page:
http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager

"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2011-10-27
21:28:34:

> From: Lindsay Morris <lindsay AT TSMWORKS DOT COM>
> To: ADSM-L AT vm.marist DOT edu
> Date: 2011-10-27 21:30
> Subject: Can you restore a SystemState backup when you have the HP
> OpenView problem?
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> Hi, all.
> I have a customer running the 6.2.2.2 client on Windows boxes that have
HP
> OpenView installed.
> (See APAR IC72446,
http://www-01.ibm.com/support/docview.wss?uid=swg1IC72446
> .)
>
> As the APAR says, they see a lot of dsmsched.log messages like this:
>   ANS1417W Protected system state file <filename> is backed up to the
drive
> file space, not system state file space
> And they could ignore those.  But then the backup says it fails with
RC=12.
>
> On the other hand, query filespace shows the SystemState filespace as
backed
> up successfully at that time.
>
> So they don't know whether to believe the RC=12 failure, or the
last-backup
> date success indicator.
> And they can't easily find a test case.
> So, has anybody tested a SystemState restore after a similar backup
> "failure"?
> Or can Andy Raibeck say with authority that the SystemState restore will
by
> golly work, regardless of the RC=12?
>
> Thanks for any wisdom.
>
> -- Lindsay Morris
> TSMworks, Inc.
> lindsay AT tsmworks DOT com
> 1-859-539-9900
>
> --
> --------------------
> Lindsay Morris
> CEO, TSMworks
> Tel. 1-859-539-9900
> lindsay AT tsmworks DOT com
>