[ADSM-L] Exchange mailbox restore fails
2011-09-16 08:38:31
Hello TSM gurus,
I am having trouble restoring an Exchange Mailbox on a Windows 2008 server. The
full backup gets restored, and then it immediately get a ANS1017E (session
rejected) when it tries to restore the incrementals.
I already increased the IDLETIMEOUT value so the server doesn' t terminate the
sessions.
Anyone seen it before?
The same procedure works fine on other server with the same software versions.
Software versions are:
* Windows 2008 R2
* BAclient 6.2.3.1
* TDP Exchange 6.1.3.1 (6.1.3.2 doesn' t work because it searches for the
mailbox only in the first Exchange Server in the AD)
* TSM Server 5.5.5.2
Below an excerpt of the log:
=========================================================================
09/14/2011 19:45:51 Request : RESTORE MAILBOX BEGIN
09/14/2011 19:45:51 Mailbox List : xxxxxxxx
09/14/2011 19:45:51 Mailbox Restore Destination : PST,R:\pst\xxxxxx.pst
09/14/2011 19:45:51 Mailbox Restore Time : 09/05/2011 08:00:00
09/14/2011 19:45:51 Mailbox Restore Filters :
09/14/2011 19:45:51 Exchange Server : (Local Machine)
09/14/2011 19:45:51 From Exchange Server : (Local Machine)
09/14/2011 19:45:51 Temp DB Restore Path : r:\db
09/14/2011 19:45:51 Temp Log Restore Path : r:\log
09/14/2011 19:45:51
-------------------------------------------------------------------------
09/14/2011 20:12:51
=========================================================================
09/14/2011 20:12:51 Request : QUERY TSM ...
09/14/2011 20:12:51 Component List : *
09/14/2011 20:12:51 Query Type : ALL
09/14/2011 20:12:51 Database Name :
09/14/2011 20:12:51 Inactive Files? : True
09/14/2011 20:12:51
-------------------------------------------------------------------------
09/14/2011 20:12:58 ============================================================
09/14/2011 20:12:58 Request : VSS RESTORE
09/14/2011 20:12:58 Component List : 'Logs'(full, TSM),
'DB00'(full, TSM)
09/14/2011 20:12:58 Local DSMAGENT Node : <Removed>
09/14/2011 20:12:58 Mount Wait : Yes
09/14/2011 20:12:58 ------------------------------------------------------------
09/14/2011 20:12:58 ============================================================
09/14/2011 20:12:58 Request : VSS RESTORE
09/14/2011 20:12:58 Component List : 'Logs'(incr, TSM)
09/14/2011 20:12:58 Local DSMAGENT Node : <Removed>
09/14/2011 20:12:58 Mount Wait : Yes
09/14/2011 20:12:58 ------------------------------------------------------------
09/14/2011 20:12:59 ============================================================
09/14/2011 20:12:59 Request : VSS RESTORE
09/14/2011 20:12:59 Component List : 'Logs'(incr, TSM)
09/14/2011 20:12:59 Local DSMAGENT Node : <Removed>
09/14/2011 20:12:59 Mount Wait : Yes
09/14/2011 20:12:59 ------------------------------------------------------------
09/14/2011 20:12:59 ============================================================
.
.
. < Several Log files to restore>
.
.
09/14/2011 20:12:59 ============================================================
09/14/2011 20:12:59 Request : VSS RESTORE
09/14/2011 20:12:59 Component List : 'Logs'(incr, TSM)
09/14/2011 20:12:59 Local DSMAGENT Node : <Removed>
09/14/2011 20:12:59 Mount Wait : Yes
09/14/2011 20:12:59 ------------------------------------------------------------
09/14/2011 20:13:05 Backup(s) to be restored:
09/14/2011 20:13:05 <Logs : VSS : full : 08/29/2011 23:05:52>
09/14/2011 20:13:05 <File : VSS : full : 08/29/2011 23:05:52>
09/15/2011 01:54:02 VSS Restore operation completed with rc = 0
09/15/2011 01:54:02 Files Examined : 206
09/15/2011 01:54:02 Files Completed : 206
09/15/2011 01:54:02 Files Failed : 0
09/15/2011 01:54:02 Total Bytes : 113516031212
09/15/2011 01:54:02 Backup(s) to be restored:
09/15/2011 01:54:02 <Logs : VSS : incr : 08/30/2011 05:54:58>
09/15/2011 01:54:02 ANS1017E (RC-50) Session rejected: TCP/IP connection
failure
09/15/2011 01:54:02 ANS1017E (RC-50) Session rejected: TCP/IP connection
failure
09/15/2011 01:54:05 ACN5060E A Tivoli Storage Manager API error has occurred.
09/15/2011 01:57:08
=========================================================================
09/15/2011 01:57:08 Request : Restore Mailbox
Results
09/15/2011 01:57:08
-------------------------------------------------------------------------
09/15/2011 01:57:08 Total mailboxes requested for restore : 1
09/15/2011 01:57:08 Total mailboxes restored : 0
09/15/2011 01:57:08
-------------------------------------------------------------------------
Thanks in advance,
Paul
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