ADSM-L

[ADSM-L] Exchange mailbox restore fails

2011-09-16 08:38:31
Subject: [ADSM-L] Exchange mailbox restore fails
From: Paul van Dongen <Paul.vanDongen AT VANCIS DOT NL>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 16 Sep 2011 12:32:25 +0000
 Hello TSM gurus,

I am having trouble restoring an Exchange Mailbox on a Windows 2008 server. The 
full backup gets restored, and then it immediately get a ANS1017E (session 
rejected) when it tries to restore the incrementals.
I already increased the IDLETIMEOUT value so the server doesn' t terminate the 
sessions.

Anyone seen it before?

The same procedure works fine on other server with the same software versions.

Software versions are:


  *   Windows 2008 R2
  *   BAclient 6.2.3.1
  *   TDP Exchange 6.1.3.1 (6.1.3.2 doesn' t work because it searches for the 
mailbox only in the first Exchange Server in the AD)
  *   TSM Server 5.5.5.2

Below an excerpt of the log:

=========================================================================
09/14/2011 19:45:51 Request                       : RESTORE MAILBOX BEGIN
09/14/2011 19:45:51 Mailbox List                  : xxxxxxxx
09/14/2011 19:45:51 Mailbox Restore Destination   : PST,R:\pst\xxxxxx.pst
09/14/2011 19:45:51 Mailbox Restore Time          : 09/05/2011 08:00:00
09/14/2011 19:45:51 Mailbox Restore Filters       :
09/14/2011 19:45:51 Exchange Server               : (Local Machine)
09/14/2011 19:45:51 From Exchange Server          : (Local Machine)
09/14/2011 19:45:51 Temp DB Restore Path          : r:\db
09/14/2011 19:45:51 Temp Log Restore Path         : r:\log
09/14/2011 19:45:51 
-------------------------------------------------------------------------
09/14/2011 20:12:51 
=========================================================================
09/14/2011 20:12:51 Request                       : QUERY TSM ...
09/14/2011 20:12:51 Component List                : *
09/14/2011 20:12:51 Query Type                    : ALL
09/14/2011 20:12:51 Database Name                 :
09/14/2011 20:12:51 Inactive Files?               : True
09/14/2011 20:12:51 
-------------------------------------------------------------------------
09/14/2011 20:12:58 ============================================================
09/14/2011 20:12:58 Request                           : VSS RESTORE
09/14/2011 20:12:58 Component List                    : 'Logs'(full, TSM), 
'DB00'(full, TSM)
09/14/2011 20:12:58 Local DSMAGENT Node               : <Removed>
09/14/2011 20:12:58 Mount Wait                        : Yes
09/14/2011 20:12:58 ------------------------------------------------------------
09/14/2011 20:12:58 ============================================================
09/14/2011 20:12:58 Request                           : VSS RESTORE
09/14/2011 20:12:58 Component List                    : 'Logs'(incr, TSM)
09/14/2011 20:12:58 Local DSMAGENT Node               : <Removed>
09/14/2011 20:12:58 Mount Wait                        : Yes
09/14/2011 20:12:58 ------------------------------------------------------------
09/14/2011 20:12:59 ============================================================
09/14/2011 20:12:59 Request                           : VSS RESTORE
09/14/2011 20:12:59 Component List                    : 'Logs'(incr, TSM)
09/14/2011 20:12:59 Local DSMAGENT Node               : <Removed>
09/14/2011 20:12:59 Mount Wait                        : Yes
09/14/2011 20:12:59 ------------------------------------------------------------
09/14/2011 20:12:59 ============================================================
.
.
. < Several Log files to restore>
.
.
09/14/2011 20:12:59 ============================================================
09/14/2011 20:12:59 Request                           : VSS RESTORE
09/14/2011 20:12:59 Component List                    : 'Logs'(incr, TSM)
09/14/2011 20:12:59 Local DSMAGENT Node               : <Removed>
09/14/2011 20:12:59 Mount Wait                        : Yes
09/14/2011 20:12:59 ------------------------------------------------------------
09/14/2011 20:13:05 Backup(s) to be restored:
09/14/2011 20:13:05 <Logs : VSS : full : 08/29/2011 23:05:52>
09/14/2011 20:13:05 <File : VSS : full : 08/29/2011 23:05:52>
09/15/2011 01:54:02 VSS Restore operation completed with rc = 0
09/15/2011 01:54:02    Files Examined   : 206
09/15/2011 01:54:02    Files Completed  : 206
09/15/2011 01:54:02    Files Failed     : 0
09/15/2011 01:54:02    Total Bytes      : 113516031212
09/15/2011 01:54:02 Backup(s) to be restored:
09/15/2011 01:54:02 <Logs : VSS : incr : 08/30/2011 05:54:58>
09/15/2011 01:54:02 ANS1017E (RC-50)  Session rejected: TCP/IP connection 
failure
09/15/2011 01:54:02 ANS1017E (RC-50)  Session rejected: TCP/IP connection 
failure
09/15/2011 01:54:05 ACN5060E A Tivoli Storage Manager API error has occurred.
09/15/2011 01:57:08 
=========================================================================
09/15/2011 01:57:08 Request                                 : Restore Mailbox 
Results
09/15/2011 01:57:08 
-------------------------------------------------------------------------
09/15/2011 01:57:08 Total mailboxes requested for restore   : 1
09/15/2011 01:57:08 Total mailboxes restored                : 0
09/15/2011 01:57:08 
-------------------------------------------------------------------------


Thanks in advance,

Paul

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