My recollection is that when I eject something to the "bulk" I/O drawer on our
3584, I cannot check those tapes back in until I remove them from the I/O
drawer, close the door, open the door, and reload them. This sounds like the
behavior you saw on your virtual I/O slots.
David Ehresman
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Richard Rhodes
Sent: Wednesday, August 31, 2011 9:02 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] checkout libvol on 3584 - says slots are full
We figured out what was wrong, but no idea why/how.
The 3584 is running with virtualization, so the logical lib has virtual I/O
slots. These virtual I/O slots were full and prevented the checkout from
working.
Previously in trying to figure out this problem I had found a doc on IBM's web
site that talked about full virtual I/O slots and that the solution was to run
a checkin. At that time we didn't know the virtual slots were full, but I ran
throught the procedure and ran a checkin - nothing came in (first a private
checkin, then a scratch checkin). The problem persisted so I figured the
virtual slots were empty. I had tried many things: multiple checkout/checkin
cmds with various parms, running an inventory, bouncing the library manager tsm
instance . . . nothing worked.
Another team member took a "q libvol" and compared it against the volumes the
Specialist GUI said the library had. There was a discrepancy - the lib had
vols that tsm didn't know about. She saw that the element addresses of these
volumes were of the virtual I/O slots (from logical lib details). TSM did not
know about these tapes and could not check them in. It's like they were in a
limbo/stranded state of some kind. She used the Specialist gui to remove the
tapes from lib. After this the checkout we were trying to perform worked as
expected.
This was very strange.
Rick
From: "Baker, Jane" <Jane.Baker AT CLARKS DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: 08/26/2011 08:40 AM
Subject: Re: checkout libvol on 3584 - says slots are full
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
Hiya -
Is the cover to the i/o station clicked shut, maybe it thinks this is open?
Or library could have gone out of sync with TSM. We've had this recently.
We fixed it by:
Shutdown TSM servers (library manager & client).
Force inventory on library in question by opening and shutting door, rescans
barcodes.
Startup TSM library manager, then library client.
Run audit library on all virtual libraries in question.
This then worked ok for us, but might be worth checking the i/o station door is
clicked shut!
Hope you get it fixed, sounds like an annoying one!
Jane.
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT vm.marist DOT edu] On Behalf Of
Richard Rhodes
Sent: 25 August 2011 18:57
To: ADSM-L AT vm.marist DOT edu
Subject: Re: [ADSM-L] checkout libvol on 3584 - says slots are full
tried that a bunch of times. This is so frustrating!
oh well . . . .
Rick
From: Ben Bullock <BBullock AT BCIDAHO DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: 08/25/2011 01:49 PM
Subject: Re: checkout libvol on 3584 - says slots are full
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
Could be the sensor for the IO slot still thinks the door is open. Might try
opening it and closing it to see if it clears.
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Richard Rhodes
Sent: Thursday, August 25, 2011 10:36 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] checkout libvol on 3584 - says slots are full
I'm trying to checkout of a 3584 a bunch of tapes. THe 3584 has one logical
library.
I'm issuing cmd:
checkout libvol 3584go J04432 remove=bulk checklabel=no
(origionally had vollist=a,b,c,etc)
It's failing with q request:
ANR8352I Requests outstanding:
ANR8387I 026: All entry/exit ports of library 3584GO are full or inaccessible.
Empty the entry/exit ports, close the entry/exit port door, and make the ports
accessible.
Anything I try doesn't change this, other than canceling the request.
The door cap slots are empty.
I ran a "checkin libvol 3584go search=yes status=scratch label=barcode"
and it find no volumes to checkin, so the virtual slots are empty also.
I'm stumped . . . cap door slots are empty and there isn't anything in the
virtual cap slots.
Any help is appreciated!
Rick
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