tried that a bunch of times.  This is so frustrating!

oh well . . . .

Rick




From:   Ben Bullock <BBullock AT BCIDAHO DOT COM>
To:     ADSM-L AT VM.MARIST DOT EDU
Date:   08/25/2011 01:49 PM
Subject:        Re: checkout libvol on 3584 - says slots are full
Sent by:        "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>



Could be the sensor for the IO slot still thinks the door is open. Might
try opening it and closing it to see if it clears.

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Richard Rhodes
Sent: Thursday, August 25, 2011 10:36 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] checkout libvol on 3584 - says slots are full

I'm trying to checkout of a 3584 a bunch of tapes. THe 3584 has one
logical library.

I'm issuing cmd:

 checkout libvol 3584go J04432 remove=bulk checklabel=no
   (origionally had vollist=a,b,c,etc)

It's failing with q request:

 ANR8352I Requests outstanding:
 ANR8387I 026: All entry/exit ports of library 3584GO are full or
inaccessible.
 Empty the entry/exit ports, close the entry/exit port door, and make the
ports accessible.

Anything I try doesn't change this, other than canceling the request.

The door cap slots are empty.
I ran a "checkin libvol 3584go search=yes status=scratch label=barcode"
and it find no volumes to checkin, so the virtual slots are empty also.

I'm stumped . . . cap door slots are empty and there isn't anything in the
virtual cap slots.

Any help is appreciated!

Rick


-----------------------------------------
The information contained in this message is intended only for the
personal and confidential use of the recipient(s) named above. If the
reader of this message is not the intended recipient or an agent
responsible for delivering it to the intended recipient, you are hereby
notified that you have received this document in error and that any
review, dissemination, distribution, or copying of this message is
strictly prohibited. If you have received this communication in error,
please notify us immediately, and delete the original message.

The BCI Email Firewall made the following annotations
---------------------------------------------------------------------
*Confidentiality Notice:

This E-Mail is intended only for the use of the individual
or entity to which it is addressed and may contain
information that is privileged, confidential and exempt
from disclosure under applicable law. If you have received
this communication in error, please do not distribute, and
delete the original message.

Thank you for your compliance.

You may contact us at:
Blue Cross of Idaho
3000 E. Pine Ave.
Meridian, Idaho 83642
1.208.345.4550

---------------------------------------------------------------------