Does the TSM client dsmsched.log indicate that the backups actually ran (or
attempted to run)? If not, check the TSM server activity log for the
duration of the backup window for messages related to this node and
scheduled event.
If the dsmsched.log error shows that the backup ran, check it as well as
the dsmerror.log again. I never say "never", but I am very hard pressed to
think that the RC 12's are begin generated with no error whatsoever being
identified in the dsmerror.log file, if not dsmsched.log. Especially check
the ending statistics for the backup where it shows whether the backup
completed successfully. If it says it completed successfully, then check
your system for another scheduler, in case there are multiple schedulers
and a different scheduler is having the problem.
What is the scheduled action? Is it INCREMENTAL? Or something else? For
example, if the scheduled action is COMMAND and it launches some script to
perform the backup, then note that if the script does not exit with return
code 0, the event will be treated as failed and the return code shown by
QUERY EVENT will be that from the script (which would be a 12 in this
case).
If you use a PRESCHEDULECMD option as well, and the PRESCHEDULECMD
operation does not end with return code 0, then this will also cause the
backup to fail; in this case, though, the scheduled operation will not run.
Best regards,
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Product Development
Level 3 Team Lead
Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com
IBM Tivoli Storage Manager support web page:
http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager
"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2011-08-17
04:40:50:
> From: "Davis, Adrian" <Adrian.Davis AT LEWISHAM.GOV DOT UK>
> To: ADSM-L AT vm.marist DOT edu
> Date: 2011-08-17 04:44
> Subject: Help tracking down spurious "Failed 12" errors
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> When using "query event" to check my scheduled backups, I seem to be
> getting "Failed 12" errors for a couple of backups which appear to
> have been successful (This occurs every day for the same servers).
>
> I've checked the client schedule and error logs - but there is no
> record of an error and all messages are what I would expect to see
> for a successful backup.
>
> Any ideas where else I should look?
>
> Many Thanks,
> =Adrian=
>
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