ADSM-L

[ADSM-L] Tape issues with 3584 library

2011-05-04 15:26:34
Subject: [ADSM-L] Tape issues with 3584 library
From: "Bartels, Bob" <Robert.Bartels AT UTOLEDO DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 4 May 2011 19:17:20 +0000
All,

I have a weird situation taking place. I believe there are two distinct issues 
but they might be related.  A gripper issue caused a few tapes to be mishandled 
and dropped into the library. I ended up checking them out but cannot fix these 
issues:

When I run a "show slots 3584lib" there are two anomalies:
Slot 330, status Allocated, element number 1355, barcode not present, barcode 
value <>, devT=ANY, mediaT=-1, elemT=ANY
Slot 408, status Allocated, element number 1433, barcode not present, barcode 
value <>, devT=LTO, mediaT=417,
elemT=ANY

When I log onto the 3584 library web console and display data cartridges I 
cannot locate those elements or verify that there are tapes really at those 
locations.

If I run a library Audit it fails with a tape device error as it is apparently 
attempting to load those "tapes" to verify the label.  However the tape library 
itself never attempts to mount a tape as I think it knows there aren't any 
tapes at those locations.

How can I fix this issue?


Additionally -

I need to check a few tapes into the library that were accidentally checked 
out. When I check them in it appears to go smoothly:
Server   Message Time   Message Number            Message
MCTSM02            5/4/2011 3:12:17 PM       ANR8427I            CHECKIN 
LIBVOLUME for volume 003396L3 in library 3584LIB completed successfully.

Checking the www console I see that the tape has been checked in and is located 
at element 1094.
On the TSM side when I do a show slots this is what appears:
Slot 69, status Allocated, element number 1094, barcode not present, barcode 
value <>, devT=LTO, mediaT=417, elemT=ANY

Anyone have a way to fix these issues?

Thanks!

Bob