Re: [ADSM-L] ANS1417W Protected system state file 'C:\Windows\System32\w

Yes, so make sure you are checking all messages between the time the backup
started and occurrence of the ANS5283E, I would think there should be
something there indicating an issue. Also note that the ANS1959I message
(from the output below) also implies that the previous system state backup
was unsuccessful, so maybe there is a problem with that, and system state
backup is not completing. Maybe a problem creating the VSS snapshot.

Also, did you look up the flash I mentioned the other day? You most
definitely want to take the recommended action described in that flash (fix
the registry entry, reboot) to eliminate those ANS1417W messages. This
would seem to be a different issue, though, than what triggers the ANS5283E
message, as the ANS1417W issue is insufficient to cause the system state
backup to fail.

Best regards,

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Product Development
Level 3 Team Lead
Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

IBM Tivoli Storage Manager support web page:
http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager

"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2011-04-08
10:45:09:

> From: "Hughes, Timothy" <Timothy.Hughes AT OIT.STATE.NJ DOT US>
> To: ADSM-L AT vm.marist DOT edu
> Date: 2011-04-08 10:47
> Subject: Re: ANS1417W Protected system state file 'C:\Windows
> \System32\wuauclt.exe' is backed up to the drive file space, not
> system state file space.
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> Thanks Andy,
> .
> Yes..the backup started around midnight
>
>
> Regards
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On
> Behalf Of Andrew Raibeck
> Sent: Friday, April 08, 2011 9:20 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: ANS1417W Protected system state file 'C:\Windows
> \System32\wuauclt.exe' is backed up to the drive file space, not
> system state file space.
>
> Hi Timothy, yes, the ANS5283E would trigger the rc 12. The next step
would
> be to review the dsmerror.log for messages between the time the backup
> started (around midnight?) and 00:01:42 when ANS5283E was issued to see
if
> there are further details about the error.
>
> Best regards,
>
> Andy Raibeck
> IBM Software Group
> Tivoli Storage Manager Client Product Development
> Level 3 Team Lead
> Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS
> Internet e-mail: storman AT us.ibm DOT com
>
> IBM Tivoli Storage Manager support web page:
> http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/
> Tivoli_Storage_Manager
>
> "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2011-04-07
> 09:49:57:
>
> > From: "Hughes, Timothy" <Timothy.Hughes AT OIT.STATE.NJ DOT US>
> > To: ADSM-L AT vm.marist DOT edu
> > Date: 2011-04-07 10:04
> > Subject: Re: ANS1417W Protected system state file 'C:\Windows
> > \System32\wuauclt.exe' is backed up to the drive file space, not
> > system state file space.
> > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
> >
> > Andy,
> >
> > I looked further as you suggested and found the problem I think?
> > Notice the last message "ANS5283E the operation was unsuccessful".
> > Though still not quite sure exactly causing that unsuccessful
operation.
> >
> >
> >
> > 4/07/2011 00:01:42 ANS1959I Removing previous incomplete group
> > '\System State\0\SystemState' Id:0-75703620
> > 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'ASR'
> > using shadow copy.
> > 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'This
> > is the path to the boot BCD store and the boot managers.
> > All the files in this directory need to be backed up.' using shadow
copy.
> > 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'Select
> > this volume (C:) if it is a critical volume.
> > Critical volumes are those which ASR must restore.' using shadow copy.
> > 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'Select
> > to include disk #0 (of signature 0xac61e698) for ASR restore.' using
> > shadow copy.
> > 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'Select
> > to include disk #1 (of signature 0x1de944bd) for ASR restore.' using
> > shadow copy.
> > 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'Select
> > to include disk #2 (of signature 0xf01ed94c) for ASR restore.' using
> > shadow copy.
> > 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'Select
> > to include disk #6 (of signature 0x7581cf48) for ASR restore.' using
> > shadow copy.
> > 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'Select
> > to include disk #8 (of signature 0xad94f4eb) for ASR restore.' using
> > shadow copy.
> > 04/07/2011 00:01:42 Backing up object 'COM+ REGDB Writer' component
> > 'COM+ REGDB' using shadow copy.
> > 04/07/2011 00:01:42 Backing up object 'Registry Writer' component
> > 'Registry' using shadow copy.
> > 04/07/2011 00:01:42 Backing up object 'Cluster Database' component
> > 'ClusterDatabase' using shadow copy.
> > 04/07/2011 00:01:42 Backing up object 'IIS Config Writer' component
> > 'IISCONFIG' using shadow copy.
> > 04/07/2011 00:01:42 Backing up object 'IIS Metabase Writer'
> > component 'IISMETABASE' using shadow copy.
> > 04/07/2011 00:01:42 Backing up object 'WMI Writer' component
> > 'Windows Managment Instrumentation' using shadow copy.
> > 04/07/2011 00:01:42 ANS5283E The operation was unsuccessful.
> >
> >
> > Regards
> >
> > -----Original Message-----
> > From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On
> > Behalf Of Andrew Raibeck
> > Sent: Wednesday, April 06, 2011 2:55 PM
> > To: ADSM-L AT VM.MARIST DOT EDU
> > Subject: Re: ANS1417W Protected system state file 'C:\Windows
> > \System32\wuauclt.exe' is backed up to the drive file space, not
> > system state file space.
> >
> > Timothy,
> >
> > The TSM return codes are set based on the highest severity issue that
was
> > encountered during the backup. There is a chapter in the client manual
on
> > return code that discusses the "rules" for how messages determine the
> > return code (just in case you aren't already familiar with that
> > information). In older client manuals it used to be part of the chapter
> on
> > scheduling, but in the current manual it has its own chapter.
> >
> > In the messages you showed here, I see nothing that would cause the RC
to
> > be set to 12. Check dsmsched.log and dsmerror.log for other messages
that
> > might indicate a problem. There has to be some error message there
> > (unrelated to skipped files) that is triggering the RC 12.
> >
> > Best regards,
> >
> > Andy Raibeck
> > IBM Software Group
> > Tivoli Storage Manager Client Product Development
> > Level 3 Team Lead
> > Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS
> > Internet e-mail: storman AT us.ibm DOT com
> >
> > IBM Tivoli Storage Manager support web page:
> > http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/
> > Tivoli_Storage_Manager
> >
> > "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2011-04-06
> > 11:21:57:
> >
> > > From: "Hughes, Timothy" <Timothy.Hughes AT OIT.STATE.NJ DOT US>
> > > To: ADSM-L AT vm.marist DOT edu
> > > Date: 2011-04-06 11:47
> > > Subject: Re: ANS1417W Protected system state file 'C:\Windows
> > > \System32\wuauclt.exe' is backed up to the drive file space, not
> > > system state file space.
> > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
> > >
> > > Andy Thanks!
> > >
> > >
> > > The backup is getting the return code=12, The only other messages I
> > > see is files failed to backup I don't think that is causing the
return
> > code.
> > >
> > >
> > > Regards!
> > >
> > >
> > > 04/06/2011 00:05:19 ANS1228E Sending of object '\\siu345\c$\Windows
> > > \Cluster\CLUSDB.LOG1' failed
> > > 04/06/2011 00:05:19 ANS4987E Error processing '\\siu345\c$\Windows
> > > \Cluster\CLUSDB.LOG1': the object is in use by another process
> > > 04/06/2011 00:05:26 ANS1228E Sending of object '\\siu345\c$\Windows
> > > \ServiceProfiles\LocalService\AppData\Local\lastalive0.dat' failed
> > > 04/06/2011 00:05:26 ANS4987E Error processing '\\siu345\c$\Windows
> > > \ServiceProfiles\LocalService\AppData\Local\lastalive0.dat': the
> > > object is in use by another process
> > > 04/06/2011 00:05:31 ANS1228E Sending of object '\\siu345\c$\Windows
> > > \ServiceProfiles\LocalService\AppData\Local\lastalive1.dat' failed
> > > 04/06/2011 00:05:31 ANS4987E Error processing '\\siu345\c$\Windows
> > > \ServiceProfiles\LocalService\AppData\Local\lastalive1.dat': the
> > > object is in use by another process
> > > 04/06/2011 00:05:40 ANS1228E Sending of object '\\siu345\c$\Windows
> > > \System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-
> > > A289-439d-8115-601632D005A0' failed
> > > 04/06/2011 00:05:40 ANS4987E Error processing '\\siu345\c$\Windows
> > > \System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-
> > > A289-439d-8115-601632D005A0': the object is in use by another process
> > > 04/06/2011 00:05:46 ANS1228E Sending of object '\\siu345\c$\Windows
> > > \System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-
> > > A289-439d-8115-601632D005A0' failed
> > > 04/06/2011 00:05:46 ANS4987E Error processing '\\siu345\c$\Windows
> > > \System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-
> > > A289-439d-8115-601632D005A0': the object is in use by another process
> > > 04/06/2011 00:05:54 ANS1228E Sending of object '\\siu345\c$\Windows
> > > \System32\SMI\Store\Machine\SCHEMA.DAT.LOG1' failed
> > > 04/06/2011 00:05:54 ANS4987E Error processing '\\siu345\c$\Windows
> > > \System32\SMI\Store\Machine\SCHEMA.DAT.LOG1': the object is in use
> > > by another process
> > > 04/06/2011 00:05:59 ANS1802E Incremental backup of '\\siu345\c$'
> > > finished with 6 failure
> > >
> > > 04/06/2011 00:05:59 ANS1802E Incremental backup of '\\siu345\c$'
> > > finished with 6 failure
> > >
> > > 04/06/2011 00:05:59 ANS1512E Scheduled event 'MIDNITE2' failed.
> > > Return code = 12.
> > >
> > > -----Original Message-----
> > > From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On
> > > Behalf Of Andrew Raibeck
> > > Sent: Tuesday, April 05, 2011 4:27 PM
> > > To: ADSM-L AT VM.MARIST DOT EDU
> > > Subject: Re: ANS1417W Protected system state file 'C:\Windows
> > > \System32\wuauclt.exe' is backed up to the drive file space, not
> > > system state file space.
> > >
> > > Timothy,
> > >
> > > The ANS1417W is a warning message, which would cause the backup to
end
> > with
> > > a status of "successful" and "return code 8". This return code means
> that
> > > TSM was able get through the backup operation, but one or more
warning
> > > messages were issued which should be investigated. It can also mean
> that
> > > files were skipped.
> > >
> > > A failed backup ends with return code 12, and is marked as "failed"
in
> > the
> > > TSM events table (like what you would see if you do "query event").
So
> if
> > > indeed it is failing with return code 12 then I imagine something
else
> is
> > > going on.
> > >
> > > Best regards,
> > >
> > > Andy Raibeck
> > > IBM Software Group
> > > Tivoli Storage Manager Client Product Development
> > > Level 3 Team Lead
> > > Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS
> > > Internet e-mail: storman AT us.ibm DOT com
> > >
> > > IBM Tivoli Storage Manager support web page:
> > > http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/
> > > Tivoli_Storage_Manager
> > >
> > > "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 
> > > 2011-04-05
> > > 15:59:37:
> > >
> > > > From: "Hughes, Timothy" <Timothy.Hughes AT OIT.STATE.NJ DOT US>
> > > > To: ADSM-L AT vm.marist DOT edu
> > > > Date: 2011-04-05 16:07
> > > > Subject: Re: ANS1417W Protected system state file 'C:\Windows
> > > > \System32\wuauclt.exe' is backed up to the drive file space, not
> > > > system state file space.
> > > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
> > > >
> > > > Thanks Andy,
> > > >
> > > > I will take a look and also find out why the backup is actually
> > > > failing if this is not causing it. This is the only message I saw I
> > > > will check again though.
> > > >
> > > > Best regards
> > > >
> > > > -----Original Message-----
> > > > From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On
> > > > Behalf Of Andrew Raibeck
> > > > Sent: Tuesday, April 05, 2011 3:46 PM
> > > > To: ADSM-L AT VM.MARIST DOT EDU
> > > > Subject: Re: ANS1417W Protected system state file 'C:\Windows
> > > > \System32\wuauclt.exe' is backed up to the drive file space, not
> > > > system state file space.
> > > >
> > > > Timothy,
> > > >
> > > > This message does not actually cause the backup to "fail". However,
> it
> > > does
> > > > merit attention. Go to the link in my sig and search on the message
> > > number
> > > > (ANS1417W) and you will find an important flash about this issue
> (which
> > > was
> > > > also posted to the list a couple or so weeks ago).
> > > >
> > > > Best regards,
> > > >
> > > > Andy Raibeck
> > > > IBM Software Group
> > > > Tivoli Storage Manager Client Product Development
> > > > Level 3 Team Lead
> > > > Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS
> > > > Internet e-mail: storman AT us.ibm DOT com
> > > >
> > > > IBM Tivoli Storage Manager support web page:
> > > > http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/
> > > > Tivoli_Storage_Manager
> > > >
> > > > "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on
2011-04-05
> > > > 15:33:35:
> > > >
> > > > > From: "Hughes, Timothy" <Timothy.Hughes AT OIT.STATE.NJ DOT US>
> > > > > To: ADSM-L AT vm.marist DOT edu
> > > > > Date: 2011-04-05 15:36
> > > > > Subject: ANS1417W Protected system state file 'C:\Windows
\System32
> > > > > \wuauclt.exe' is backed up to the drive file space, not system
> state
> > > > > file space.
> > > > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
> > > > >
> > > > > Has anyone had a Windows 2008 client backup fail with the
following
> > > > error?
> > > > >
> > > > >
> > > > > ANS1417W Protected system state file is backed up
> > > > > to the drive file space, not system state file space.
> > > > >
> > > > >
> > > > >
> > > > > 4/05/2011 00:06:19 ANS1417W Protected system state file
'C:\Windows
> > > > > \System32\xmllite.dll' is backed up
> > > > > to the drive file space, not system state file space.
> > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file
> 'C:\Windows
> > > > > \System32\xmlprovi.dll' is backed up
> > > > > to the drive file space, not system state file space.
> > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file
> 'C:\Windows
> > > > > \System32\xolehlp.dll' is backed up
> > > > > to the drive file space, not system state file space.
> > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file
> 'C:\Windows
> > > > > \System32\XpsGdiConverter.dll' is backed up
> > > > > to the drive file space, not system state file space.
> > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file
> 'C:\Windows
> > > > > \System32\XpsPrint.dll' is backed up
> > > > > to the drive file space, not system state file space.
> > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file
> 'C:\Windows
> > > > > \System32\XpsRasterService.dll' is backed up
> > > > > to the drive file space, not system state file space.
> > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file
> 'C:\Windows
> > > > > \System32\xpsservices.dll' is backed up
> > > > > to the drive file space, not system state file space.
> > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file
> 'C:\Windows
> > > > > \System32\XPSSHHDR.dll' is backed up
> > > > > to the drive file space, not system state file space.
> > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file
> 'C:\Windows
> > > > > \System32\xpssvcs.dll' is backed up
> > > > > to the drive file space, not system state file space.
> > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file
> 'C:\Windows
> > > > > \System32\xwizard.dtd' is backed up
> > > > > to the drive file space, not system state file space.
> > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file
> 'C:\Windows
> > > > > \System32\xwizards.dll' is backed up
> > > > > to the drive file space, not system state file space.
> > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file
> 'C:\Windows
> > > > > \System32\xwreg.dll' is backed up
> > > > > to the drive file space, not system state file space.
> > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file
> 'C:\Windows
> > > > > \System32\xwtpw32.dll' is backed up
> > > > > to the drive file space, not system state file space.
> > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file
> 'C:\Windows
> > > > > \System32\zipfldr.dll' is backed up
> > > > > to the drive file space, not system state file space
> > > > >
> > > > > Windows 2008  Enterprise sp2 64 bit
> > > > > Tivoli client 6.2.2
> > > > > TSM 6.2.2.0
> > > > >
> > > > >
> > > > > Thanks
Re: [ADSM-L] ANS1417W Protected system state file 'C:\Windows\System32\wuauclt.exe' is backed up to the drive file space, not system state file space.
