Andy Thanks!

I will check the firewall status again with the admin.

regards

On 1/21/2011 5:02 PM, Huebner,Andy,FORT WORTH,IT wrote:

2003: figure out the ping problem and try again.  If they cannot talk to each 
other backups will not work.
2008r2: Is the firewall on?  Is there a rule to let TSM out?  Turn on the 
firewall logging and view the log at: 
C:\Windows\System32\LogFiles\Firewall\pfirewall.log

Use at your own risk on 2008:
netsh advfirewall firewall add rule name="IBM Tivoli Storage Manager CAD" dir=in 
program="C:\program files\tivoli\tsm\baclient\dsmcad.exe" action=allow


Andy Huebner


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Timothy Hughes
Sent: Friday, January 21, 2011 2:27 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] Windows servers not backing up

     Hello all,

     We have two windows clients that are not backing up. The backup
     processes are started and it always seems ready to backup, however
     in the morning when we check it always shows missed.

     dsmerror.log (shows nothing)

     01/06/2011 14:59:07 ANS1577I The Windows console event handler
     received a 'Ctrl-C' console event.
     01/08/2011 13:30:49 ANS1577I The Windows console event handler
     received a 'Ctrl-C' console event.

     Server 1 (windows 2003) tivoli client 6.2.0.0

     Note - I can't ping tsm server nor can our tsm server ping the
     client server,

     Scheduler shows it ready? However it shows its ready every night but
     does not backup

     01/19/2011 14:44:23 Scheduler has been started by Dsmcad.
     01/19/2011 14:44:23 TSM Backup-Archive Client Version 6, Release 2,
     Level 0.0
     01/19/2011 14:44:23 Querying server for next scheduled event.
     01/19/2011 14:44:23 Node Name: AVARADO
     01/19/2011 14:44:23 Session established with server TSM: AIX

     01/19/2011 14:44:23 --- SCHEDULEREC QUERY BEGIN
     01/19/2011 14:44:23 --- SCHEDULEREC QUERY END
     01/19/2011 14:44:23 Next operation scheduled:
     01/19/2011 14:44:23
     ------------------------------------------------------------
     01/19/2011 14:44:23 Schedule Name: MIDNIGHT1
     01/19/2011 14:44:23 Action: Incremental
     01/19/2011 14:44:23 Objects:
     01/19/2011 14:44:23 Options:
     01/19/2011 14:44:23 Server Window Start: 00:01:00 on 01/20/2011
     01/19/2011 14:44:23
     ------------------------------------------------------------
     01/19/2011 14:44:23 Scheduler has been stopped.

     dsm.opt

     LANG AMENG
     DOMAIN ALL-LOCAL
     TCPSERVERADDRESS xxxx.xxx.xx.xx
     PASSWORDACCESS GENERATE
     TCPCLIENTADDRESS xx.x.xxx.xx
     NODENAME avarado
     Errorlogname c:\progra~1\tivoli\tsm\baclient\dsmerror.log
     SCHEDlogname c:\progra~1\tivoli\tsm\baclient\dsmsched.log
     Errorlogretention 14
     schedlogretention 7
     LARGECOMMbuffers yes
     changingretries 2
     subdir yes
     txnbytelimit 25600
     tcpb 32
     tcpw 63
     tcpnodelay yes
     schedmode prompted
     replace prompt
     MANAGEDSERVICES WEBCLIENT SCHEDULE


     server 2 (same issue) however TSM server is able to ping client and
     client is able to ping tsm server.

     Windows 2008 r2 64 bit 6.1.3.0.0

     Schedule always seem ready to backup however it never does.


     01/19/2011 14:32:50 Node Name: spiros14
     01/19/2011 14:32:50 --- SCHEDULEREC QUERY BEGIN
     01/19/2011 14:32:50 --- SCHEDULEREC QUERY END
     01/19/2011 14:32:50 Next operation scheduled:
     01/19/2011 14:32:50
     ------------------------------------------------------------
     01/19/2011 14:32:50 Schedule Name: MIDNIGHT1
     01/19/2011 14:32:50 Action: Incremental
     01/19/2011 14:32:50 Objects:
     01/19/2011 14:32:50 Options:
     01/19/2011 14:32:50 Server Window Start: 00:01:00 on 01/20/2011
     01/19/2011 14:32:50
     ------------------------------------------------------------
     01/19/2011 14:32:50 Scheduler has been stopped.


     LANG AMENG
     DOMAIN ALL-LOCAL
     TCPSERVERADDRESS xxxx.xxx.xxx.xx
     PASSWORDACCESS GENERATE
     TCPCLIENTADDRESS xx.xx.xx.xx
     NODENAME spiros14
     Errorlogname c:\progra~1\tivoli\tsm\baclient\dsmerror.log
     SCHEDlogname c:\progra~1\tivoli\tsm\baclient\dsmsched.log
     Errorlogretention 14
     schedlogretention 7
     LARGECOMMbuffers yes
     changingretries 2
     subdir yes
     txnbytelimit 25600
     tcpb 32
     tcpw 63
     tcpnodelay yes
     schedmode prompted
     replace prompt
     *exclude "*:\MSSQL\DATA\MSSQL.1\MSSQL\Data\*.*"
     MANAGEDSERVICES WEBCLIENT SCHEDULE

     I tried using both the domain for the tsm server address and the
     xx.xxx.xxx for the IP address.

     Thanks

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