Slot get failure (slot will not release cartridge). See "identifying Device 
type" on page 260.
Note: A trailer record will contain information to identify the correct slot.

A worn Universal gripper cage could result in "get" errors. See "worn Universal 
gripper cage" on page 734. 

The pages could be different depending the age of your book. 

If you have already had the grippers replaced, you might look at other hardware 
issues. 

Check that library calibration has been performed after the last hardware 
changes. This is started from the front panel.

Check that the tape drives are tight and do not have front panel s loose.
Have them check that the frames are not out of alignment.
Other ...


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Gill, Geoffrey L.
Sent: Thursday, July 01, 2010 1:18 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] 3584 error code

Believe it or not I'm still fighting the issue from last week. 

I am not in a place to look this up and was hoping someone who knows can tell 
me what the error is. From the front panel, below.
I hear they are flying someone in to help but in the mean time I am trying to 
do what I can to verify what I can since I can't rely on them for much.

If anyone has seen this please let me know.
Thanks for the help.
Error B382

TwoThumbs BB......