Re: [ADSM-L] TSM 6.2 Reporting & Monitoring installation failure

I checked out the password issue already and accordingly selected a password 
that works.
 
The <install_dir>/_uninst/plan/tmp contains no such file
The <install_dir>/_uninst/plan/logs contain 3 files with db2 in the name, but 
all are empty
 
In the directory 
<install_dir>\_uninst\plan\install\MachinePlan_localhost_00001_DB2_9.5 there is 
a text file call DB2_9.5 which contains the following:
 
<?xml version="1.0" encoding="UTF-8" ?>
<output:processReqOutput schemaVersion="1.3" implVersion="1.4.0.4"
 
xmlns:output="http://www.ibm.com/namespaces/autonomic/solutioninstall/deProcessReqOutput";
 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; 
xsi:schemaLocation="http://www.ibm.com/namespaces/autonomic/solutioninstall/deProcessReqOutput
 deProcessReqOutput.xsd">
  <changeRequestResults id="-456cc4f8:12989037303:-7fff" requestStatus="failed" 
rollbackStatus="success">
    <startTime>30 juni 2010 15:20:03 CEST</startTime>
    <endTime>30 juni 2010 15:20:08 CEST</endTime>
    <successCount>1</successCount>
    <warningCount>0</warningCount>
    <errorCount>1</errorCount>
  <errorMessages>
    <errorMessage>[com.ibm.ac.si.ap.action.ExternalCommandActionException: 
ACUOSI0050E External command action failed with return code 1624. Invocation 
string: 
[C:\Software\Reporting\CZE9AEN\COI\PackageSteps/DB2_9.5/FILES\setup.exe, /f, 
/l, D:\IBM\_uninst\plan\tmp\db2_95_inst.log, /u, 
D:\IBM\_uninst\plan\tmp\Prefix_ResponseFile.txt], 
com.ibm.ac.common.hosts.CreationFailedException: : ]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
    <errorMessage>[com.ibm.ac.common.hosts.CreationFailedException: : 
]</errorMessage>
  </errorMessages>
    <actionErrorEvents>
      <actionErrorEvent actionID="InstallProduct" 
actionName="externalCommand">ACUCME1100E      </actionErrorEvent>
    </actionErrorEvents>
  </changeRequestResults>
</output:processReqOutput>

 
Met vriendelijke groet, with kind regards,
 
Richard van Denzel.

________________________________

Van: ADSM: Dist Stor Manager namens Lee Miller
Verzonden: wo 30-6-2010 15:35
Aan: ADSM-L AT VM.MARIST DOT EDU
Onderwerp: Re: [ADSM-L] TSM 6.2 Reporting & Monitoring installation failure



Check the <install_dir>/_uninst/plan/tmp or
<install_dir>/_uninstal/plan/logs
for a db2setup.log file
If that file does not exist, then
check this
directory: 
/opt/tivoli/tsm/reporting/_uninst/plan/install/MachinePlan_localhost/00001_DB2_9.5


What is the output in the DB2_9.5.log file

Lee Miller
Tivoli Storage Manager for System Backup and Recovery Development
Phone: (214)257-9107 tie line 8/972-9107

"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 06/30/2010
08:07:20 AM:

> [image removed]
>
> [ADSM-L] TSM 6.2 Reporting & Monitoring installation failure
>
> Richard van Denzel
>
> to:
>
> ADSM-L
>
> 06/30/2010 08:08 AM
>
> Sent by:
>
> "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> Please respond to "ADSM: Dist Stor Manager".
>
> Hi All,
>
> I have a problem when trying to install TSM R&M 6.2.0.0 on a Windows
> 2008 R2 box (newly installed box).
> When the installation starts it fails after a minute or so on the
> DB2 installation with no reason given. Also no log is created (as
> far as I can see) which can aid in determining why the installation
fails.
>
> Can anyone shed some light on this issue?
>
> Met vriendelijke groet, with kind regards,
>
> Richard van Denzel.