Allen,

 From what I've heard, you should send this note through your marketing 
channels (as a DCR).

..Paul

At 12:41 PM 4/30/2010, Allen S. Rout wrote:
>>> On Fri, 30 Apr 2010 10:49:18 -0500, Robert Murphy <murph AT us.ibm DOT com> 
>>> said:
>
>
>> This is Robert Murphy with IBM Tivoli Storage Manager Support Line.
>> Regarding PMR 42841,442,000,
>
>> TSM 6.1 Linux Backup-Archive client "best effort" supported distributions
>> http://www-01.ibm.com/support/docview.wss?rs=663&tcss=Newsletter&uid=swg21417165
>
>
>I understand that you don't support install beyond RHEL and SLES, and
>that's what I'm suggesting be changed.  I've got a passel of links on
>the topic, and am writing my own docs for my local user community.
>
>But I'm appealing through Official Channels to have Ubuntu added to
>the supported list, because it's rapidly growing in my client
>population.  Others on the TSM mailing list appear to have similar
>experiences.
>
>Ubuntu is becoming an important customer platform, maybe even the
>dominant desktop.  Users of the platform are accustomed to clicking an
>entry in a GUI and having installs magically happen: the level of
>polish is substantial.
>
>Telling this community of users that they need to go run alien, and
>then make a few links, and oh, make sure you've got the 32-bit
>compatibility libraries installed...
>
>The Debian population would take that set of instructions and be
>happily content.  The Ubuntu population is not, in general, equipped
>to do so.  It would advance IBM's goals to make the Ubuntu install
>smooth.
>
>
>
>- Allen S. Rout


--
Paul Zarnowski                            Ph: 607-255-4757
Manager, Storage Services                 Fx: 607-255-8521
719 Rhodes Hall, Ithaca, NY 14853-3801    Em: psz1 AT cornell DOT edu