ADSM-L

Re: [ADSM-L] IBM bureaucracy strikes again

2009-12-22 10:09:58
Subject: Re: [ADSM-L] IBM bureaucracy strikes again
From: Paul Zarnowski <psz1 AT CORNELL DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 22 Dec 2009 10:08:55 -0500
Ok, I tried it.  It's an abomination.

1. It's slow.
2. The links I tried did not go where they were supposed to go.
3. In setting up my list of products, I found I could only list 10.  Do you 
know how many TSM-related products there are?  Add your server and storage, and 
there's no way you can keep it to 10.

You're right, Richard.  Some CS grads fresh out of college were probably 
working on this, and I'm sure they will receive kudos from their management.  
But IMHO, this is a "bad thing", and definitely not ready for prime time.  
Maybe (maybe) if it performed better and worked better.  But even then, I'm not 
so sure it's a step forward.

..grr

At 09:56 AM 12/22/2009, Paul Zarnowski wrote:
>Yet another change.  Every time they "improve" things, they make it harder for 
>us to find the same information we used to be able to get at.
>
>I'll give this a try before passing judgement.  It looks like they are going 
>to a portal model where you can customize your own experience.
>
>At 08:30 AM 12/22/2009, Richard Sims wrote:
>>If you haven't been to the TSM Support Page 
>>(http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html)
>> very recently, you'll be dismayed to learn that this helpfully 
>>product-specific page is going away - being replaced by a generalized 
>>facility which you get to from the current TSM Support Page by scrolling down 
>>a very long list of products to find TSM, then select one category of things 
>>you want to see, then wait for their website to grind and produce a page with 
>>just that information.  You can navigate to other sub-areas from the left 
>>pane, but it can entail considerable delays.  And because it's generalized, 
>>there's no page title to quickly let you know you're looking at TSM stuff.
>>
>>Someone at IBM will probably get a bonus this year for thinking up this 
>>method of improving IBM's internal web pages organization ... by obliterating 
>>the tailored product page that we all found so useful over the years, where 
>>we could quickly get at information we needed.  IBM management's focus seems 
>>to be on satisfying organizational directions more than best meeting customer 
>>needs.
>>
>>    Richard Sims
>
>
>--
>Paul Zarnowski                            Ph: 607-255-4757
>Manager, Storage Services                 Fx: 607-255-8521
>719 Rhodes Hall, Ithaca, NY 14853-3801    Em: psz1 AT cornell DOT edu


--
Paul Zarnowski                            Ph: 607-255-4757
Manager, Storage Services                 Fx: 607-255-8521
719 Rhodes Hall, Ithaca, NY 14853-3801    Em: psz1 AT cornell DOT edu