ADSM-L

Re: [ADSM-L] TDP for Exchange 2007 scenario

2009-12-16 12:57:33
Subject: Re: [ADSM-L] TDP for Exchange 2007 scenario
From: Mario Behring <mariobehring AT YAHOO DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 16 Dec 2009 09:56:36 -0800
Bertaut,

Consider the TDP Exch installed on the MSCS nodes....

....tdpexcc query tsm is working fine......it connects to the TSM Server.....

.....tdpexcc query exchange keeps showing me the error message below:


ACN5237E   Unable to communicate with the Microsoft Exchange Server


Any ideas?

Mario




________________________________
From: "Tchuise, Bertaut" <BTchuise AT LMUS.LEGGMASON DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Sent: Wed, December 16, 2009 12:14:26 PM
Subject: Re: TDP for Exchange 2007 scenario

Mario,

The specific service pertaining to the ACN5237E TDP error I was referring to is 
the "Microsoft Exchange Information Store" service. Please ensure that service 
is up and running then executed the tdpexcc query exchange and tsm commands.

I also found this previous ADSM post somewhat related to your issue: 
http://www.adsm.org/forum/showthread.php?t=10546

I hope it helps.

BERTAUT TCHUISE
TSM/NetApp Storage Administrator
Legg Mason Technology Services
*410-580-7032
BTchuise AT leggmason DOT com


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Mario Behring
Sent: Wednesday, December 16, 2009 8:59 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] TDP for Exchange 2007 scenario

Bertaut,

There is no service with this name on Exchange 2007......not that I can find on 
services.msc anyway.....

Also....this error happened when I tried the TDP on the so called FRONTEND 
machine......and I am not sure where should I install the TDP on this 
scenario.....

1 frontend machine running Windows 2003 Server and Exchange 2007 Server 
binaries.....these are the Exchange services running:


Microsoft Exchange Active Directory Topology Service Microsoft Exchange 
Anti-spam Update Microsoft Exchange EdgeSync Microsoft Exchange File 
Distribution Microsoft Exchange POP3 Microsoft Exchange Service Host Microsoft 
Exchange Transport Microsoft Exchange Transport Log Search


2 MSCS nodes running Windows 2003 x64 Server and the following exchange 
services:


Microsoft Exchange Active Directory Topology Service Microsoft Exchange 
Information Store Microsoft Exchange Mail Submission Microsoft Exchange Mailbox 
Assistants Microsoft Exchange Replication Service Microsoft Exchange Search 
Indexer Microsoft Exchange Service Host Microsoft Exchange System Attendant 
Microsoft Exchange Transport Log Search Microsoft Search  (Exchange)


Mario




________________________________
From: "Tchuise, Bertaut" <BTchuise AT LMUS.LEGGMASON DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Sent: Wed, December 16, 2009 11:33:36 AM
Subject: Re: TDP for Exchange 2007 scenario

Mario,

>>>ACN5241E The Microsoft Exchange Information Store is currently not
>>>running.<<<

Ensure that the Information Store service is up and running then execute the 
tdpexcc query exchange and tdpexcc query tsm to check your configuration.

BERTAUT TCHUISE
TSM/NetApp Storage Administrator
Legg Mason Technology Services
*410-580-7032
BTchuise AT leggmason DOT com


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Mario Behring
Sent: Wednesday, December 16, 2009 8:22 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] TDP for Exchange 2007 scenario

Hi list,

I have the following scenario and I am having a hard time making TDP for 
Exchange work....


1- Microsoft Exchange 2007 binaries installed in one machine, as afront end 
machine.
2- Microsoft Exchange 2007 Database Agents installed on 2 other machines 
running MCSC (Microsoft Cluster Server).
3- Microsoft Exchange 2007 Databases exists on this 2 MCSC nodes.


I´ve installed TDP for Exch on both nodes and I am getting the error below when 
verifying my installation:


C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc query exchange

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server Version 5, Release 5, Level 1.0
(C) Copyright IBM Corporation 1998, 2008. All rights reserved.

ACN5051I The configuration file cannot be found, using default settings.

ACN5057I The C:\Program Files\Tivoli\TSM\TDPExchange\tdpexc.log log file has 
been pruned successfully.

Querying Exchange Server to gather storage group information, please wait...

ACN5237E Unable to communicate with the Microsoft Exchange Server.



On the dsm.opt file, the NODENAME parameter is pointing to the virtual server 
name on the MSCS, as recommended by the TDP for Exchange Installation Guide...

I did TDP for Exchange installations in MSCS environments before, with Exchange 
2003....and everything was fine. This 2007 scenario is different though....it 
uses a 3rd machine, like a frontend.....only the Exchange Databases are on the 
cluster nodes....

________________________________


I´ve tried installing the TDP on the frontend machine also, which is a 
standalone machine and it is where the Exchange Server binaries are 
installed....and I got the following error:


C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc query exchange

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server Version 5, Release 5, Level 1.0
(C) Copyright IBM Corporation 1998, 2008. All rights reserved.

ACN5051I The configuration file cannot be found, using default settings.

ACN5057I The C:\Program Files\Tivoli\TSM\TDPExchange\tdpexc.log log file has 
been pruned successfully.

=========================================================================
Unable to obtain the Microsoft Exchange version running on your system.
Microsoft Exchange 2003 is being assumed.  Unexpected results may occur.
=========================================================================

Querying Exchange Server to gather storage group information, please wait...

ACN5241E The Microsoft Exchange Information Store is currently not running.


C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc /excserv=exfront1 query exchange

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server Version 5, Release 5, Level 1.0
(C) Copyright IBM Corporation 1998, 2008. All rights reserved.

ACN0102E Invalid command: /excserv=exfront1

________________________________


Is there any methodology to install TDP on this scenario?

Any help is appreciated.

Mario





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IMPORTANT:  E-mail sent through the Internet is not secure. Legg Mason 
therefore recommends that you do not send any confidential or sensitive 
information to us via electronic mail, including social security numbers, 
account numbers, or personal identification numbers. Delivery, and or timely 
delivery of Internet mail is not guaranteed. Legg Mason therefore recommends 
that you do not send time sensitive 
or action-oriented messages to us via electronic mail.

This message is intended for the addressee only and may contain privileged or 
confidential information. Unless you are the intended recipient, you may not 
use, copy or disclose to anyone any information contained in this message. If 
you have received this message in error, please notify the author by replying 
to this message and then kindly delete the message. Thank you.