[ADSM-L] Problems with 6.1.2.0 on Windows servers
2009-11-19 13:46:23
Here is a screenshot with "QUIET"
mispelled as "QUITE" and the resulting error when starting up
the GUI (this is 6.1.0.0 since I was testing downlevel versions to see
where the "connection severed" errors started.). Above
the error is the complete DSM.OPT file.
As for the other problems/crashes we
have had on 5-different W2K3 servers, I can send you the dsmcrash.dmp
file as well as other logs. Just tell me where.
The dsmcrash.log says:
--------------------------------------------------------------------------------
2009/11/13 09:58:15
IBM Tivoli Storage Manager
Version: 6.1.2.00
Build date: Thu Oct 22 15:11:11
2009
dsmagent.exe caused exception C0000005
(EXCEPTION_ACCESS_VIOLATION) at 001B:0053C4A4
Register dump:
EAX=00000013 EBX=00000000 ECX=00000000
EDX=009891BA ESI=0461FBB8
EDI=78552B7E EBP=009891CD ESP=0461FA1C
EIP=0053C4A4 FLG=00010202
CS=001B DS=0023 SS=0023
ES=0023 FS=003B GS=0000
Crash dump successfully written to file
'C:\Program Files\Tivoli\TSM\baclient\dsmcrash.dmp'
Stack Trace:
001B:0053C4A4 (0x00393030 0x333A3531
0x32323A35 0x31003600) dsmagent.exe, cXMLiterator::cXMLiterator()+1234948
bytes
These all started after installing 6.1,
replacing 5.5. Even after repeatedly uninstalling, installing 6.1.2.0,
deleting complete TSM directory, rinse-lather-repeat, kept seeing these
crashes at startup of the GUI. Could not see a patterns since other
systems upgraded worked.
I also thought the problem was that
everything was located on a D:\Program Files drive vs C: (I recall an earlier
version/problem having issues with it being anywhere other than C:) but
we had a system that was upgrade with the client on D: that worked fine.
Now, after again un/reinstalling and
putting it on C:, it works (after 6+ install/uninstall/reinstall attempts).
No explanation as to why it suddenly works.
Albert Einstein once said “The definition of insanity
is doing the same thing over and over again and expecting different results”.
Well, in this case, we did get different
results.................
- The MFC GUI is included with 6.1.2, albeit at
5.5 functionality. Instead
of downgrading to 5.5, use the dsmmfc.exe program as a workaround.
Don't understand what you want me to
do with this?
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