Thanks Richard. Tried all that and no joy.
What we did discover was the cause of this notoriously misleading error,
was that the paths defined on he library manager for this library client
were OFFLINE. Once we put them online and retried the DB Restore, it
worked like a charm.
Regards
Adrian Compton
Group IT Infrastructure
Aspen Pharmacare Port Elizabeth
tel: +2741 4072855
Fax: +2741 453 7452
Cell: +27828617745
Email: acompton AT aspenpharma DOT com
-----Original Message-----
From: Richard Sims [mailto:rbs AT bu DOT edu]
Sent: 11 November 2009 07:03 AM
To: Adrian Compton
Subject: Re: TSM Internal Server Error
The messages fail to tell the customer what the problem is, but my
instincts suggest failure to access the tape library and drives. Assure
good device status in AIX (check the AIX Error Log for any indications),
and assure appropriate device driver software installed. Perform some
tape access commands (tapeutil or the like) in the OS environment to
test usability. Also assure that the HL and LL addresses are
appropriate to what you are working with on that DR config, and that
network connectivity is present.
Richard
On Nov 10, 2009, at 10:42 PM, Adrian Compton wrote:
> Hi
>
> I am getting the error below when restoring a DB during a Dr exercise.
> Same version of TSM 5.5.2 , same Library 3310LIB, same OS - AIX 5.3
ML4
>
> I have set up library sharing and we have done this many times before
with no problems.
> All of a sudden we get stuck on this error:
>
> # dsmserv restore db devcl=lto3devcl vol=PLZ200L3 commit=yes
> ANR7800I DSMSERV generated at 11:21:10 on Nov 26 2008.
>
> Tivoli Storage Manager for AIX-RS/6000
> Version 5, Release 5, Level 2.0
>
> Licensed Materials - Property of IBM
>
> (C) Copyright IBM Corporation 1990, 2007.
> All rights reserved.
> U.S. Government Users Restricted Rights - Use, duplication or
disclosure
> restricted by GSA ADP Schedule Contract with IBM Corporation.
>
> ANR0900I Processing options file
/usr/tivoli/tsm/server/bin/dsmserv.opt.
> ANR7811I Using instance directory /usr/tivoli/tsm/server/bin.
> ANR4726I The ICC support module has been loaded.
> ANR8200I TCP/IP Version 4 driver ready for connection with clients on
port
> ANR8200I 1500.
> ANR8225I TCP/IP Version 4 administrative driver ready for connection
with
> ANR8225I clients on port 1505.
> ANR0200I Recovery log assigned capacity is 10048 megabytes.
> ANR0201I Database assigned capacity is 35000 megabytes.
> ANR0408I Session 1 started for server TSM-JNB (AIX-RS/6000) (Tcp/Ip)
for
> ANR0408I library sharing.
> ANR8920I Initialization and recovery has ended for shared library
3310LIB.
> ANR0409I Session 1 ended for server TSM-JNB (AIX-RS/6000).
> ANR4621I Database backup device class LTO3DEVCL.
> ANR4622I Volume 1: PLZ200L3.
> ANR4630I Starting point-in-time database restore (commit).
> ANR0300I Recovery log format started; assigned capacity 10048
megabytes.
> ANR0408I Session 2 started for server TSM-JNB (AIX-RS/6000) (Tcp/Ip)
for
> ANR0408I library sharing.
> ANR0409I Session 2 ended for server TSM-JNB (AIX-RS/6000).
> ANR2032E RESTORE DB: Command failed - internal server error detected.
> ANR9999D Thread<1> issued message 2032 from:
> ANR9999D Thread<1> 0x0000000100013f0c outMsgf
> ANR9999D Thread<1> 0x0000000100878e50 AdmRestoreDb
> ANR9999D Thread<1> 0x00000001001accac admRestoreDatabase
> ANR9999D Thread<1> 0x0000000100006200 RestoreDb
> ANR9999D Thread<1> 0x0000000100002c44 main
>
> My devconf.out file is as below and is specified in dsmserv.opt:
>
> "devconf.out" 7 lines, 580 characters
> /* Device Configuration */
> DEFINE DEVCLASS LTO3DEVCL DEVTYPE=LTO FORMAT=DRIVE MOUNTLIMIT=DRIVES
MOUNTWAIT=60 MOUNTRETENTION=60 PREFIX=ADS
> M LIBRARY=3310LIB WORM=NO DRIVEENCRYPTION=ALLOW
> DEFINE SERVER TSM-JNB COMMMETHOD=TCPIP HLADDRESS=10.0.0.7
LLADDRESS=1505 SERVERPASSWORD=21a20400fe6abd9d3556d
> a0df1b947cbd7
> DEFINE SERVER TSM-JNB-DR COMMMETHOD=TCPIP HLADDRESS=10.0.0.3
LLADDRESS=1500 SERVERPASSWORD=2145ac040358236c6e
> ae57cf603aba8884
> SET SERVERNAME TSM-JNB-DR
> SET SERVERPASSWORD 2145ac040358236c6eae57cf603aba8884
> DEFINE LIBRARY 3310LIB LIBTYPE=SHARED PRIMARYLIBMANAGER=TSM-JNB
>
> Any ideas anyone.
> Thanks in advance
>
> Regards
>
> Adrian Compton
> Group IT Infrastructure
> Pharmacare Limited trading as Aspen Pharmacare
> P O Box 4002
> Korsten
> Port Elizabeth
> 6014
> Switchboard Tel No: +27 (0) 41 407 2111
> Tel No: +27 (0) 41 407 2855
> Fax: +27 (0) 41 453 7452
> Cell: +27 (0) 82 861 7745
>
> No trees were killed in the sending of this message.
> However, many electrons were terribly inconvenienced.
>
> Email : acompton AT aspenpharma DOT com This email is solely for the named
addressee. Any unauthorised use or interception of this email, or the
review, retransmission, dissemination or other use of, or taking of any
action in reliance upon the contents of this email, by persons or
entities other than the intended recipient, is prohibited. If you are
not the named addressee please notify us immediately by way of a reply
e-mail, and also delete this email and any attached files.
> Disclaimer: You must scan this email and any attached files for
viruses and/or any other defects. Pharmacare Limited accepts no
liability for any loss, damages or consequence, whether direct,
indirect, consequential or economic, however caused, and whether by
negligence or otherwise, which may result directly or indirectly from
this communication or of any attached files.
|
