ADSM-L

Re: [ADSM-L] VSS Hotfix list for Windows 2008

2009-10-15 13:21:35
Subject: Re: [ADSM-L] VSS Hotfix list for Windows 2008
From: "Tchuise, Bertaut" <BTchuise AT LMUS.LEGGMASON DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 15 Oct 2009 13:19:01 -0400
Sergio,

What specific error messages pertaining to TSM do you see in the
dsmerror.log file? While running vssadmin list writers, are there any
writers that show state of failure?

Thanks.

BERTAUT TCHUISE
TSM/NetApp Storage Administrator
Legg Mason Technology Services
*410-580-7032
BTchuise AT leggmason DOT com


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Sergio O. Fuentes
Sent: Thursday, October 15, 2009 1:05 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] VSS Hotfix list for Windows 2008

Hi all,

We're running Windows 2008 to serve Exchange in a clustered environment.
Nodes on the cluster have intermittently crashed during the TSM 5.5.2
client backup run (or immediately after).  This run backs up the C:
drive and system state.  I have suspicions that VSS is the culprit (and
not necessarily TSM).  Does IBM or MS have any comprehensive VSS hotfix
list that should address some of these issues?

I see this page for MS: http://support.microsoft.com/kb/940349
I see this page on IBM's site:
http://www-01.ibm.com/support/docview.wss?uid=swg21242128&loc=en_US&lang
=en

Problem is that these are only for Windows 2003.  I'm looking for
something similar but for Windows 2008.  Workarounds aren't really an
option here since I don't have admin rights to these machines, so a
hotfix is really what I'm looking for.

I have this list from my own research.  The first one seems to be
indicative of what we're seeing:

http://support.microsoft.com/kb/953531
http://support.microsoft.com/kb/950267
http://support.microsoft.com/kb/957522

Does anyone have any additional hotfixes that may apply here?  I
appreciate your help.

Thanks!

Sergio

IMPORTANT:  E-mail sent through the Internet is not secure. Legg Mason 
therefore recommends that you do not send any confidential or sensitive 
information to us via electronic mail, including social security numbers, 
account numbers, or personal identification numbers. Delivery, and or timely 
delivery of Internet mail is not guaranteed. Legg Mason therefore recommends 
that you do not send time sensitive 
or action-oriented messages to us via electronic mail.

This message is intended for the addressee only and may contain privileged or 
confidential information. Unless you are the intended recipient, you may not 
use, copy or disclose to anyone any information contained in this message. If 
you have received this message in error, please notify the author by replying 
to this message and then kindly delete the message. Thank you.