ADSM-L

Re: [ADSM-L] VSS Error

2009-09-29 10:56:24
Subject: Re: [ADSM-L] VSS Error
From: "Tchuise, Bertaut" <BTchuise AT LMUS.LEGGMASON DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 29 Sep 2009 10:55:27 -0400
Bruno,

VSS tends to be fickle at times on Windows system. I have resolved numerous VSS 
issues on W2k3 but none on W2k8 so far; the issues lies within Windows not TSM. 
You could try the following steps:

** Run the "vssadmin list writers" then check the state of your writers. If you 
have any writers showing failures, restart the COM+ event System Notification 
and COM+ System Application, Volume Shadow Copy and Microsoft Software Shadow 
Copy services.
** Check the writers state once more and run a manual system state backup with 
the ntbackup utility. If it runs without issues, then VSS should be fine and 
you system state backup will work within TSM.

We tend to get random VSS issues in our environment; after restarting the 
services above, we don't get those errors back.
As a last resort, you could re-register you dlls after exporting then deleting 
the subscription hive under 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\
  (restarting the services above will create a new subscription hive in the 
registry) then

cd /d %windir%\system32
net stop vss
net stop swprv
regsvr32 ole32.dll
regsvr32 oleaut32.dll
regsvr32 vss_ps.dll
vssvc /register
regsvr32 /i swprv.dll
regsvr32 /i eventcls.dll
regsvr32 es.dll
regsvr32 stdprov.dll
regsvr32 vssui.dll
regsvr32 msxml.dll
regsvr32 msxml3.dll
regsvr32 msxml4.dll

Good luck.

BERTAUT TCHUISE
TSM/NetApp Storage Administrator
Legg Mason Technology Services
*410-580-7032
BTchuise AT leggmason DOT com

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Bruno Oliveira
Sent: Tuesday, September 29, 2009 8:44 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] VSS Error

Hi,

I have a TSM v5.5 server running on a Windows 2003 and a TSM v6.1 client 
running Windows 2008. That has errors during the copy of SystemState only, file 
copy is normal.

In dsmerror.log appears the following error message:

*09/29/2009 09:22:19 ANS1959W Removing previous incomplete group '\System 
State\0\SystemState' Id:0-2609054
09/29/2009 09:22:21 VssRequestor::checkWriterStatus:
VssRequestor::checkWriterStatus() failed with hr=VSS_E_WRITERERROR_NONRETRYABLE
09/29/2009 09:22:21 ANS5269E The Microsoft Volume Shadow Copy Services writer 
'NTDS' current state (VSS_WS_FAILED_AT_POST_SNAPSHOT) is not valid for the 
current operation or cannot be determined.  The last error reported is 
'800423f4'.
09/29/2009 09:22:21 ANS5271E A Microsoft Volume Shadow Copy Services writer is 
in an invalid state before snapshot initialization.
09/29/2009 09:22:21 ANS5250E An unexpected error was encountered.
   TSM function name : baHandleSnapshot
   TSM function      : BaStartSnapshot() failed.
   TSM return code   : 4353
   TSM file          : backsnap.cpp (3745)
09/29/2009 09:22:21 ANS1327W The snapshot operation for 
'PROBHSRV01\SystemState\NULL\System State\SystemState' failed with error
code: 4353.
09/29/2009 09:22:21 ANS5283E The operation was unsuccessful.
*
Searching the internet for codes spotted the following sites:

*
http://www-01.ibm.com/support/docview.wss?rs=663&context=SSGSG7&dc=DB560&dc=DB520&uid=swg21392932&loc=en_US&cs=UTF-8&lang=en&rss=ct663other
*<http://www-01.ibm.com/support/docview.wss?rs=663&context=SSGSG7&dc=DB560&dc=DB520&uid=swg21392932&loc=en_US&cs=UTF-8&lang=en&rss=ct663other>
*
http://publib.boulder.ibm.com/infocenter/tsminfo/v6/index.jsp?topic=/com.ibm.itsm.messages.doc/msgs6603.html
*<http://publib.boulder.ibm.com/infocenter/tsminfo/v6/index.jsp?topic=/com.ibm.itsm.messages.doc/msgs6603.html>
*http://www-01.ibm.com/support/docview.wss?uid=swg21295294*<http://www-01.ibm.com/support/docview.wss?uid=swg21295294>

None of the solutions proposed by IBM decided. I am having 12 GB available on 
C: \ drive, I made a copy of the volume using the Windows and returned the 
following output:

*vssadmin 1.1 - Ferramenta de linha de comando administrativa de c¢pias de 
sombra de volume
(C) Copyright 2001-2005 Microsoft Corp.* *Cópia de sombra para 'C:\' criada com 
êxito
    Identificação da cópia de sombra: {82bfd321-5616-49ec-b01e-e77043d0a158}
    Nome do volume da cópia de sombra: ** 
\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy68*<file:///?\GLOBALROOT\Device\HarddiskVolumeShadowCopy68>

Does anyone know why this error is happening on the copy of SystemState?
--
abs,

Bruno Oliveira
Beagá - Minas Gerais - Brazil
55 31 9342 4111

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