Hey Bill,

The reason you can't query exchange is because the Microsoft Exchange
Information Store service is not running. That service needs to be
started for TDP for Exchange to run; start that service and everything
will be smooooooooth.

BERTAUT TCHUISE
Storage Support Administrator
Legg Mason Technology Services
*410-580-7032
BTchuise AT leggmason DOT com


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Bill Boyer
Sent: Monday, July 13, 2009 9:28 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] TDP Exchange error. Unable to recognize Exchange
server

Windows 2008 64-bit

Exchange 2007

TSM client 5.5.2.0

TDP Exchange 5.5.1.0



Never seen this one before. I am able to install and customize the TDP
agent and run commands like QUERY TSM, QUERY TDP, but when I try QUERY
EXCHANGE all I get is:



C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc query exchange



IBM Tivoli Storage Manager for Mail:

Data Protection for Microsoft Exchange Server

Version 5, Release 5, Level 1.0

(C) Copyright IBM Corporation 1998, 2008. All rights reserved.



ACN5057I The C:\Program Files\Tivoli\TSM\TDPExchange\tdpexc.log log file
has bee

n pruned successfully.



========================================================================
=

Unable to obtain the Microsoft Exchange version running on your system.

Microsoft Exchange 2003 is being assumed.  Unexpected results may occur.

========================================================================
=



Querying Exchange Server to gather storage group information, please
wait...



ACN5241E The Microsoft Exchange Information Store is currently not
running.



Bill Boyer

"He who laughs last probably made a back-up." Murphy's law of computing

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