Hello Jane,
We have not seen this problem, but we are using 6chars followed by the L1 chars
for a total of 8 chars.
One thing you can check is if your library supports 10 char volsers.
I remember seeing a note that a past firmware update for the 3584 was adding
support for 10 char barcode labels.
Also are you using library controlled cleaning or software controlled cleaning?
len
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Baker, Jane
Sent: Tuesday, June 30, 2009 9:39 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] Query on ultrium cleaning cartridges
Library type: TS3500.
TSM: 5.4 Server & clients.
Cleaning cartridge part number:35L2086 for use with Ultrium 1,2,3 & 4
drives.
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We have ordered some cleaning cartridges, they are IBM tapes but from a
business partner, the labels were very shiny and the scanner on our
TS3500 refused to acknowledge them in the I/O slot and check them in.
I found an IBM technote about shiny labels and sent this to our
procurement people and they got the labels swapped to less shiny
backing.
However, I've received them through today and they still won't scan,
does anybody know the exact barcode format that the labels should be,
for example one is labelled CLNU030L1, IBM notes say 8 characters should
be ok. Does the L1 classify in this?
However, our previous labels which were CLNU00L1 read ok? should the
first section of the barcode starting CLNU match on both tapes if the
same format is used? I'm wondering if they haven't used the correct
barcode format for the barcodes as they look different between these two
tapes at the beginning of the barcode label.
Any ideas? Has anyone come across this, I'd be grateful for any info.
Cheers,
Jane.
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