Hi Grigori

I install too the 6.1 client on another machine without any problems , but 
anyway I did your suggestion and now it's working !!!

Thanks a lot

Regards Robert

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Grigori Solonovitch
Sent: Wednesday, April 22, 2009 11:45 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] Error C0000005 (EXCEPTION_ACCESS_VIOLATION) at 
001B:00534E74

Hi,
I have installed TSM Client 6.1 on a few Windows 2003 SP2 servers (32 and 64 
bit) successfully. Clients are working fine.
If you have this problem during 1st start of client:
1) deinstall client;
2) reboot server;
3) install TSM Client again.
Regards,

Grigori G. Solonovitch

Senior Technical Architect

Information Technology  Bank of Kuwait and Middle East  http://www.bkme.com

Phone: (+965) 2231-2274  Mobile: (+965) 99798073  E-Mail: G.Solonovitch AT bkme 
DOT com

Please consider the environment before printing this Email


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Robert Ouzen Ouzen
Sent: Wednesday, April 22, 2009 11:37 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] Error C0000005 (EXCEPTION_ACCESS_VIOLATION) at 001B:00534E74

Hi to all



Tried to load the TSM client version 6.1.0 on a Windows 2003 sp2 and got the 
following error:



2009/04/22 10:24:25

IBM Tivoli Storage Manager

Version: 6.1.0.00

Build date:  Tue Mar 17 18:57:27 2009



dsmc.exe caused exception C0000005 (EXCEPTION_ACCESS_VIOLATION) at 001B:00534E74



Register dump:

EAX=015A2230  EBX=785B7448  ECX=F9D7FF21  EDX=000A0166  ESI=015A2238

EDI=015A2238  EBP=00000001  ESP=0010F64C  EIP=00534E74  FLG=00010246

CS=001B   DS=0023  SS=0023  ES=0023   FS=003B  GS=0000



Crash dump successfully written to file 'c:\Program 
Files\tivoli\tsm\baclient\dsmcrash.dmp'



Stack Trace:

001B:00534E74 (0x00000000 0x00000000 0x00000000 0x00000000) dsmc.exe



I look too on event viewer and got this error:



Faulting application dsmc.exe, version 6.1.0.0, faulting module dsmc.exe , 
fault address 0x00134e74



Any ideas what to look for ????



Regards



Robert Ouzen

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